What even is this place? It’s like people dropped off all the things they used for decorating their house in the late 90’s, once they needed a change to something more modern. Can’t work out if it’s going for Italian, Asian, jungle safari, cozy or open. We tried it for late lunch after my husband had a nice experience a few mo before with my son but I struggled to find something to eat. The menu is as confused about its direction as the decor with offers of pizza, sushi, salad or apps such as baked Brie. As we sat, the staff comfied up on some bar stools eating their lunch (backs to us) and chatting with each other or watching tv. Another member of staff took a nap on a couch placed in the back corner while yet another stood eating her lunch at the bar. No one made eye contact or was particularly friendly except our server. The middle part of the restaurant is painted brick with a wrought iron rail around it. At first I thought “How cool and eclectic...” but the ambiance just isn’t there and the food was expensive bleugh. I plumped for the chicken satay and was disappointed to find it wasn’t real chicken but the molded kind you can buy frozen. I also had the baked Brie but it was tiny. Hubby enjoyed the sushi. Can’t help thinking this place could be so much more, so much better. If they played on the sushi bar and made it a feature with a cheerful chef on display all along the back wall (hibachi style?) and cleaned the place up a bit we’d frequent. However it felt like we were encroaching on a staff area where they just didn’t want us. The chef only spoke to us as we left to say Bye. Music was bomb: Flock of Seagulls, Midge Ure and all that good stuff from the late 90’s so in touch with that demographic that now has some money to spend. Like I said, it could be a great place but there’s...
Read moreThe food was good. The wine list was decent (for a sushi restaurant or a restaurant in Florida). The service was awful.
-We were sat and given menus quickly. At least 10 minutes later, we were acknowledged. We ordered a bottle of wine, waters, and our food. (this was more than 10 minutes, but after waiting for a bit I looked at my watch) 8 minutes later, our water arrived. 5 minutes after that, we were informed that the bottle of wine we ordered was not in stock. We ordered a backup. 9 minutes, we were informed that both bottles were available now, but they were not chilled. (It was a white wine), but they could put them on ice. We declined, since it would take at least 9 minutes on ice for the wine to come up to temp. This would have been fine if they would have thrown it on ice when we ordered 22 minutes ago. We ordered a couple glasses of wine. This came out within 4 minutes. Our food came. It was good. Halfway through our food, our wine glasses were near empty.
We never saw the waitress until our food was completely gone. She never came back and checked on us. She never offered to refill our water or offer another glass of wine. Nothing.
It's too bad. The ambiance, the food, the wine were all good. The potential is there, but I'll never know since I won't be going back. Sadly, we were far from the only people experiencing this level of service. The tables next to us had told us the same thing as we were looking around for our server to even order food or receive our drinks.
Management: Train your staff. There are standards for greeting people and delivering drinks. Look into this. It's...
Read moreI never usually leave ratings or comments for restaurants but the reviews for this place are beyond misleading. Ordered the firecracker shrimp and the dumplings as an appetizer and both were beyond ordinary and bland. As entrees, we ordered the lobster pad Thai and the chicken pad Thai. The lobster was the equivalent of rubber, tasted fishy, was dry, and was old. The chicken pad Thai was cold and dry. Waitress didn’t even come in to check in to see how we were doing. Only came to the table to bring drinks and the food. Had to wave her down to ask to send the food back. Upon expressing our dislike for the food, waitress even told us that the lobster wasn’t fresh, it’s frozen. Not to mention that for the quality of the food they are serving, the menu is incredibly overpriced .The place is also old, run down, and poorly decorated. I guess some can say that it’s part of the “charm” but did not find it welcoming or charming in any way. Does not give me the impression that they are a clean and organized place. Do not let the comments...
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