AF SALON — Local services in Kansas City

I’ve contemplated writing this review for a month now, I in no way want to take away from Ashely or her salon, but had I saw a review like this, I may have went somewhere else. I thoroughly enjoyed Ashely as a person and feel she is very skilled in her areas of expertise! But I feel she was out of her comfort zone when she decided to take me on as a client. I was very upfront that I have blonde curly natural hair and my goal was to add volume/length to an area that wasn’t as long as my natural hair - due to a previous hair style I was growing out. I didn’t care about having longer hair - I wanted it to be natural looking to where no one could tell. She ensured me she works with curly extension clients and this is something she felt comfortable taking on. She asked for a $675 deposit and I gave her $1200 so she would know I was serious and excited about this process. I spent 4 hours with Ashley in which time she “color matched” my hair to the extensions, colored the extensions and attached them to my hair. The color didn’t match, the length was too long and looked faked - it was obvious I had extensions in, and the curl pattern was no where near my natural texture. She told me it would get curlier after a couple washes. On my way home I texted her that the color didn’t match nor did the curl pattern - she asked me to give it a few days. I went home and washed my hair and styled it trying to get it close - I texted her later that night that I hated them, they didn’t look natural and I could in no way walk around with these in my hair. She got me in 2 days later to remove them. When asked about a refund for my almost $1800 service she gave me a free half balayage and curl cut. I know extensions are pricy, I also know she spent time on this service. But I feel as a professional she should have never taken me on as a client. She did not supply the service I paid for and I was left paying $1800 for something I had in my head less than 48 hours. Not a very professional way of handling this service...

It’s been nearly nine years since I last stepped into a salon. I’ve been cutting my own hair since my son was born, always putting other things first. But I decided to do something special for myself before an upcoming trip to New York City—a trip that holds deep meaning for me, marking both my mother’s birthday and a chance to reconnect with a time in my life that shaped who I’ve become.

When I went online to find someone to help me with extensions, every place was booked for months. Somehow—maybe by fate—I found an opening at AF Salon and booked it, not realizing it was meant for existing clients. When I arrived, Ashley, the owner, welcomed me with genuine warmth and kindness. Once she realized the mix-up, she could have easily turned me away, but instead, she listened to my story, understood how much this meant to me, and found a way to make it happen.

The entire experience was beyond anything I expected. Ashley’s care, talent, and heart turned what could have been a simple appointment into something healing and empowering. I left feeling like my old self—but stronger, more confident, and deeply grateful.

I can’t say enough wonderful things about Ashley and AF Salon. Sometimes beauty appointments are just about hair—but this one was about grace, compassion, and renewal. I will be...

My advice: go somewhere else. I thought I had found my forever hair extension person in Ashley & am very disappointed to report that is not the case. The charge was literally double of the 2 other places I’ve been but I was okay with that because you get what you pay for, right? Nope, wrong again. This hair was awful!! Over $1,000 for hair that was damaged, broke easily despite taking exceptional care of it & literally needed 5” cut off to look remotely presentable. The worst part is that Ashley canceled our follow up appointment a few days before because of an injury, which I understand & sympathize with but when I asked to come pick up the hair I paid WAY too much for she went MIA. Definitely not what I expected from her as she seemed great but ultimately I was WAY overcharged for a very low quality product & then she disappeared. I do hope she is okay health wise but a follow up was the least she could’ve done. Side note: I still never mentioned anything about the hair quality issue to her. Frankly, I wasn’t fully aware of how bad it was until I was forced to go to another stylist when she...