Lovesac — Local services in Kansas City

BEWARE! Ordered my sectional as shown in the showroom with custom fabric, couch arrived with incorrectly sized cushions and all they offered is a 5% discount or a return of everything except for the inserts, forcing me to lose $800 for an issue caused by them. Do your research before ordering, some sectionals come defective and they don’t admit it, they insist that you “signed” on the order and you’re stuck with it.

If i knew my couch was going to look this cheap I wouldn’t have spent $3,000

I’m adding photos of what customer service sent me. They’ll show one couch in the showroom and sell you...

I have yet to buy anything, so I can’t say how these couches do over time, but the experience in the store was very positive. Helpful staff, no pressure to buy. They were all very nice. The couches in person are comfortable, and super flexible, which I really appreciate. I am planning on...

I stopped by today to see the Lovesacs in person, and had a wonderful experience with Rikki. There was no pressure or rush, and she was very knowledgeable, honest, and genuine. It ended with me being comfortable to buy one on the spot. Rikki is the best, thank you for making...