It's a wonderful place accept for one clerk. It had been a minute since I been down there. Back when they didn't have express checkout. My experience with express checkout with movies at northeast branch is where they only scanned two out of five movies so I had to go check out with the clerk anyway which is fine.
So instead of even wasting my time with express checkout, I went to the clerk and asked her to check it out. One they weren't even busy. Two she rudely told me I NEEDED to use to the express checkout and if I needed help she could show me how to do it. I told her I knew how to use it but I had a bad experience with them more than once. She goes well ours work you NEED to use it and I can help you learn (basically repeating herself when we could have been done by now)
So I said nevermind and went to go checkout using express checkout because I didn't have time for her attitude.
If I had caught her name I would give it to you and tell you to avoid her when asking for help.
But other then that, beautiful library with...
Read moreI only gave two stars thanks to Michael Brown. This is my second time seeing him at the Plaza Branch location. And it's the second time he blamed me for the computer malfunctioning. First time he said my file wasn't saved correctly. Therefore, I was unable to print. He was wrong. The computer had technical issues. I.e.,my keypad froze while I used a computer. I asked for help, and a lady in a red cardigan was helpful. As was a lady wearing a tan cardigan. However Michael Brown basically blamed my keypad for malfunctioning by accusing me of typing too fast. Then then the last with cardigan encouraged me to use another computer, but Michael Brown told me not to. According to him, the computer wouldn't work because he had to disconnect me from the previous computer I was on. I was able to log on to another computer.
He was wrong...again. And he proceeds to ask the woman wearing the red cardigan if I had a reservation. I did. You need to stoo blaming me for your computers being just too old. You weren't helpful,...
Read moreI don’t necessarily love this place but it’s a okay library. There are lots of computers with internet you can use. And of course you have to be member of public libraries, one membership will suffice for all the libraries in same city. To use the computer you have to enter the library card number with your pin. Now, you can enjoy your free browsing.
You can search book from the catalog which are located in the middle, and lots of books are there. You can also lend CD or DVD but it’s borrowing time is limited to one week and fine is $1 per day, which seemed to be unpleasant for me. All books are allowed to keep 21 days except the new one which are one week also.
There is no upstairs in this library, lifts are just for parking. I wish it has upstairs and, more places for exploring. By the way kids zone is really amazing. If you have kiddos don’t forget to bring them...
Read more