Tail Waggin' PetStop — Local services in Kansas City

While the owners are friendly enough, unfortunately they fell entirely into the whole "grain free" fad and never looked up if it was actually based on any real evidence. When multiple studies have now shown that no, grain-free isn't better, and in fact many (MANY) of the grain-free foods are nutritionally cardboard for dogs. When I asked about them getting in some healthier brands or asked them about what they were going to do about this, they literally laughed at me.

They have a good location and the pet washing things are a nice option, just don't ask them for advice on... well, the health of your pet, I guess, if they're willing to ignore real evidence on the harm of the food they sell. I stopped supporting them because I care more about the health of our pets than whether some fad is right or not.

Edit: the reply is pretty selective in pointing out isolated issues of other brands. The last time I was there, every single dry food on the shelves was grain-free that had been specifically called out in multiple studies as contributing to poor health in dogs long term, or some kind of "specialty" food. But no mention of addressing that and I imagine you still carry Taste of the Wild et all since the grain-free brands have aggressively marketed themselves to this day. They mention research and length of time but those are meaningless if you don't respond to significant, uncomfortable scientific research published over multiple recent years. The lack of nutrients in those brands don't affect some batches or some dogs, it is literally all dogs that don't happen to get sufficient supplements from another source while on...

Tails will wag! 🐶 I found them when looking for a pet store that stocked Fromm Family brand dog foods, easier said than done. I called 6 stores around KCK downtown. Of those conversations, the one with the owner here was the obvious standout. She was beyond friendly and came off as very knowledgeable and was very attentive on the phone. When we stopped by both dog and I were blown away! 🤯 The selection was larger than I've ever seen for Fromm and other top-tier brands. I was elated to find they not only offered 2x as many options as I had previously been aware of from Fromm but they do so ~¢10 cheaper per can than where I previously purchased it. 🥳 Dog is 14 now so food and treats are always given great consideration so it was amazing to get to spend real time walking around the store and talking in-depth about each option. Once again the owner was quite knowledgeable and put dog and his needs first over making a sale and that was refreshing nowadays. I came for food but ended up with treats, a new harness, new Fromm that dog LOVES and what's more a new one-stop shop for the dog! One-stop shop? Well yes, they have beds, bowls, food, clothes, toys and even a self-service pet wash! 🐕🚿 You can pay a modest fee based on size and they supply the soaps and towels as well as take care of the cleanup for you in the very nice stand-up tubs. 🥰 I clearly can't recommend them enough and if you have a dog or cat in the KCMO/KCK metro then you should stop by at least once with your companion if only to say hi and soak in the awesome...

Feel as though the female owner (who loves to share her husband is the owner) is not accepting of all people. Very rude and disrespectful. Seems to be on a very high horse and needs snapped back to reality. Quite demanding that I should make a choice and stick to it for the size of cat food I buy and I'm making a "mistake I'll regret" by not doing so. Told her the gentleman I talked to, talked me through my options for the point system there very clearly and kindly at the time -then boldly told me "well that's my husband he would never say that" insert condescending smirk SIDE EYE not the place nor vibe I was needing!!! THEN proceeds to tell me the exact same thing her husband told me in a tone as if I'm dumb??? No girl. Just no. You're paying for convenience here it truly is way overpriced. Won't be back and disappointed as to how she treated me (also note there was another witness during this event who -when we walked out- pointed out the women's behavior as well... Smh) also upon reading previous reviews an issue of racism with a previous client with this same women was pointed out and I feel as though that could've been a contributing factor to her behavior (as I am back as well) who knows. Either way, very...