Island Boutique Key West — Local services in Key West

Scammy place! Have 50% ads on the door and a lot of racks giving the impression that the whole store is 50%. Items are not individually marked. I bought an outfit at night because my clothes were uncomfortable and once I put it on (after paying I asked if there's a place to change and the front desk lady showed me the changing rooms, I didn't see them before) I realized it didn't fit like I thought it would. At this point I left because my baby was fussy and I couldn't stay, I came the next day (today) to see if I could return them or exchange the clothes for something that actually fits. But they said it wasn't possible, they don't return, don't exchange. My husband asked for a receipt because we still didn't understand why they charged 160+ for two pieces but then understood that the sale is not applicable to the whole store. An expensive mistake in my part, I'll regift the clothes but I can see why most of their reviews are not good. Extra charging and staging like a sale place, will definitely not stop by...

Buyer beware!!! The local sales tax is 7.5%. This store is charging the sales tax on the original purchase price which means if you buy an item that is on sale, you will be charged tax on the original price and not the sale price. This is illegal if the discount is one generated by the store and not the manufacturer as it was in our case. We purchased a Tommy Bahama shirt that was 50% off the retail price but when rung up, the employee charged us tax on the original price. We, as Floridians, pointed out that what they were doing is shady and they returned the monetary difference in the tax but we feel sorry for people that don’t know better such as tourists coming in from other countries that wouldn’t know and would get charged the extra money that I wouldn’t be surprised ends up in the pockets of the store owner. As a business owner in Florida, I know about charging sales tax to customers and having to pay it to the state in turn. What they are doing is unethical at best,...

An amazing store with amazing product lines. And even more impressive is the lady wi t h the red dyed hair who I presume to be the manager. She was very professional, informative, and especially helpful during my visit. However, much of her time seemed to be focused on other employees who did not project a professional image and strangely enough didn't speak English. Therefore the manager was faced with doing the jobs of everyone. As a customer I found this to be an inconvenience in trying to navigate a the store. So , I along with other customers had to gravitat to her( I think her name was Diana) while other employees simply stood around. Having owned and operated my own businesses I found this to be inappropriate for customers and especially stressful for Diana. Perhaps a n improvement opportunity lies in the selection of employees, as well as oversight and training. Ms Diana is the best asset you have in the store- she needs help by selecting...