Buddy's Home Furnishings — Local services in Kokomo

0/0 Recommend..

My boyfriend & I have used RAC on and off for years, we decided that’d we would check out Buddy’s looking for a new TV for our living room because up to that point we had heard positive things and we wanted figured we’d give it a try.

BIG MISTAKE! HUGE MISTAKE!!

We ended up getting a 65” SAMSUNG smart TV and we also ended up getting living room furniture.. 2 couches, 2 end tables, 2 lamps, and a medium sized rug. At first all seemed to be going well, then about a week after we got all the items when it was time to make the first payment the amount was not the amount that Drew discussed with my boyfriend & I in store. It was almost a $20 difference than what we under the impression that we’d be paying a week.

After our first payment was made things only progressively became a nightmare situation. The 2 black couches that we got through them that were supposedly “brand new” had worn down cushions in 2 weeks time, then we noticed that a piece inside the armrest of the love seat was cracked / broke. It was leaning inward under the fabric. Within 3 weeks these couches looked like anything but still new.

Then when it comes time to make our payment the following week the day after the payment is due someone is knocking on my door while I’m at work. The day after payment is due?! Especially when I explained to them that because of our work schedules some weeks we may need to pay the following day or 2 days after due date.

Then we start getting harassing text messages & calls, and being threatened with a court judgement. I kindly asked them several times to speak with my boyfriend because I was in the hospital with health issues, And they’ve blatantly refused to do so, because it wasn’t in his name it was in mine. Even after me giving my permission for them to speak with him, Because at the time I was dealing with health issues.

After continued harassment, and being threatened with a civil judgment We had them pick up all items today.. We heard it firsthand from a employee that we wouldn’t be the first customers that they have picked up items for, Because they would not work with them and went right to threatening and harassing the customer.. All just to get all the furniture back and get a payoff on it smdh. If that’s the way you want to conduct your business. I’m really glad that we parted company early on, Because I definitely don’t want to do dealings with people that treat people this way.

Just a cautionary to people who are looking into getting items from here, and a caution to people who are already financing items through Buddy’s. They have no interest in working with the customers, instead take back all your items and collect the payout. We decided to go back to RAC, We’ve paid off several items through them throughout the years. They are getting us right with a couch, and another TV with no money down and a credit.. My recommendation is to see Logan at Rent-A-Center, He will...

I’ve been to Aaron’s and rent a center and another small rental place like this place but this place hands down has been the absolute best to work with. I’ve got several things through them now and the owner he’s absolutely amazing it’s awesome I can walk into the store and go straight to his office and talk to him. He has helped me and looked out for me so many times when he didn’t have to. And we got off to a rough start due to miscommunication on my end and their end but we got past that very quick and isssue resolved. I will not go anywhere else but here. All the employees are awesome aswell but the owner is a true blessing to have on your side. Thank you guys for all you have...

Husband and I went in to look around to see if we could find the things we were looking for (not needs but wants of course) Once inside the store within seconds we were greeted by name from Fred at that point I knew we wasn't leaving the store without a new leasing agreement. I went to middle school with Fred and also when he worked for another company we would lease from them to build our comfy space. Fred knows his business, and he also knows how to get the sale without being pushy. I got what we was looking for and a little more lol. Highly recommend...