Very helpful and knowledgeable staff. Wide variety of products. My only issue was that there was a silent, but obvious issue with our service dogs. One manager was following us with a broom and dustpan (nearly 20 years with service dogs, and that was a first), at one point sweeping up something and remarked very pointedly "Someone is shedding, there's dog hair everywhere!". My son and I pointedly ignored the behavior, but inside we were fuming. Our dogs are doubl-coated, and when they're shedding they have clumps coming out. They are in beautiful coats, having shed out over a month ago. About 90% of the population has dogs or cats, so there is a lot more pet hair being brought in from humans than from our dogs in the 20 minutes we were there. It's a lovely store, and one rude manager shouldn't reflect on the employees that were professional and helpful. We will give it another try, but I won't tolerate nonsense quietly a...
Read moreGreat place to shop. Kokomo is blessed to have a shop like this. The owner is at the shop often and is always checking to see if customers have questions about products. The kind of customer service and employee retention at the store is pretty hard to find these days. I've been going to the store since 2016 and the key employees seem to stick around, so it must be a great place to work. I love the sale items and hard to find items. Superior customer service, quality of the items and the atmosphere. Love their chocolate bar selection, sandwiches, hummus wraps and dry goods. A lot of places have gotten out of the business of dry goods bins where you can buy granola, wheat, popcorn etc. and I appreciate that they still do that. I shop there because it's convenient and they sell items no one else does, and I can find knowledgeable employees when I...
Read moreDuring shelter at home for covid19 back in May, I kept busy by clearing brush. I normally do not get poison ivy, but ended up with a very painful case on my face. Bob fixed me up with jewelweed salve and pointed me towards my doctor. Prednisone, antibiotics, and a few months later it's finally gone. Yeah, it was that tenacious, and hurt like hell. While it took a long time to get rid of, that jewelweed salve made it bearable, and was the only thing I had that kept the pain manageable. I'm fairly picky about what I put on my skin, this product was grown organically and made by the same people who sell it. Thanks Bob, Neckarfow Farms,...
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