
This place was fabulous and so worth it for my granddaughters 3rd birthday celebration. F
The staff were super friendly and stayed in character no matter what they were asked. They had tons of cute stories and really tried to make the experience special for your little princess. Our "fairy god mother in training" even sang along with my granddaughter to the Disney princess songs that were playing in the background while doing her hair and makeup.
The place was decorated beautifully and nice and clean. When you walk in you get greeted and from there your princess gets to pick out her dress, hairstyle and accessories depending on the package you get. We got a $212 package that included a super cute princess dress (our princess chose Ariel), a crown and wand that were VERY high quality and her hairstyle included a mini bun crown, and a red/orange hair piece.
Once you have picked all that you go to the back into a gorgeous fitting room and your dress is hanging up waiting for you along with your accessories. The mirror also acts as a little video before you get dressed with the fairy god mother talking to your little princess. Then you head to the salon area where the little girls get their hair and makeup done along with their nails painted. I gave this a 4 because my granddaughters bun was crooked, they hardly put any makeup on her and her nails looked a hot mess and came off that very evening after swimming at the hotel. In addition they tell you the experience will take about 45 minutes but it appears they grossly over book so there is allot of over crowding and waiting which is not good especially for young children. When they leave they also get to take their comb, makeup, rest of the jewels they put on their face, nail polish, sash, back pack and my granddaughter got a super cute carriage necklace but I think that was because it was her bday. You can also purchase all their natural hair products as well.
Once your princess is looking perfect you then go to Cinderella carriage to get some professional pics. Another reason why I rated this a 4 was because the photographer did not hardly get any good pics of my granddaughter here which was hugely disappointing for me. They also take a few while they are getting their makeup and hair done. It's $70 to get all of the pics and I totally would have done that if more of the pics turned out good. Overall I would rate this a 3.5 but since I can't I rounded up to a 4.
Overall this was an awesome experience and my daughter literally can't wait to...
Read moreWe visited the boutique last week and it was wonderful! My daughter loves everything princess, but has a few sensory issues that often cause meltdowns, etc ("itchy" princess dresses being one of these things). We experienced a language barrier with our first fairy godmother, when trying to explain the situation, and she got quite flustered and left us in the dressing room. I was in the process of getting my daughter dressed back into her clothes when Corrinna knocked on the door. I am assuming she must be the fairy godmother who they assign the difficult cases. She was nothing short of amazing from the moment she walked in. She sat down on the floor next to my daughter and really talked to her. She asked her a bunch of questions (but not in a quizzing manner) and left the room to search for a dress. She returned with 3 dresses and explained that, though my daughter had her heart set on being Rapunzel, the Rapunzel dress was one of the "itchiest" they had so she was offering other suggestions. She had my daughter try on all 3 dresses and showed her how to slip them on so that the "itchy" part (tulle, netting, etc) wouldn't rub her arms/back in the process. Corrinna didn't loose her fairy godmother, calm personality through all of it (including several small meltdowns). She was wonderful and distracting the attention away from the dress/"itch" factor by telling stories about what it is like to be going to fairy godmother school and where they live while training, etc. She managed to get my daughter through the whole dress, hair, nails, makeup process with almost no tears. She was even able to pull her hair into a tight bun which is something I haven't been able to get her to do in several years of ballet. I highly recommend including this in your Disney experience! If your child experiences any sensory challenges, ask if you can request Corrinna when scheduling your reservation. My daughter was so disappointed when our first fairy godmother left the dressing room and I honestly thought she going to miss out on the experience. I am so thankful Corrinna was there...
Read moreAWFUL experience. My daughter turned three in exactly one month from the date that we went into the store. I couldn't book a trip on her actual birthday due to my busy schedule.My daughter was so excited to be a princess. The woman in charge at the front was the rudest person I have ever encountered at any Disney brand location. As a customer I was under the belief anything "Disney" is suppose to be a pleasant experience (I mean that is why everything is also overpriced, right?). She said she could not participate due to her age (even though my daughter looks like a 4 year old). I could have easily lied about her age, because there is no age verification and many of the girls were a lot smaller in size than my daughter. Anyways i decided to speak to the young woman at the front making the reservations and explained the situation. The trip was planned to celebrate the birthday of my daughter since I could also not afford the typical extravagant 3rd birthday that is done in my culture. She empathized and started to make my reservation when the other woman approached us and rudely said, "No, not this one. She cannot do participate." The woman in charge needs a reality check, if she is not up to the standards of Disney she needs to find herself another job, because she really did make me reevaluate my perception of Disney. I also saw her rudely yell at another parent about deleting a picture on her device she had taken when walking past the boutique. I understand rules are rules but under no circumstance should other bystanders know the conflicts and confrontations of others. I was embarrassed and I am sure the other parent was as well. Not only that but the only way for me to console my daughter was to tell her the lady was being mean and she had said she could not go in. It bothers me that my daughter will now have this bad perception...
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