Rally House Outlets at the Dells — Local services in Lake Delton

While the employees were helpful, they did not have any sizes I needed and when I did find something, it had a stain of some sort on the back, I stated I did not want to purchase it and was just going to buy a hat, the employee called the store manager ( I didn't ask, but that was thoughtful) to ask what he could do about the sale of the jersey. The manager was on face time with the employee and was very negative and swearing about the particular jersey I was going to buy. Absolutely disgusting behavior out of a manager. I simply stated I would most definitely not be buying that jersey and I proceeded to check out with the hat I was buying. The lady who checked me out apologized for the behavior and was very sweet. You could tell the employees were embarrassed. Again, sweet employees, ...

Walked in and was not only greeted by an amazing happy employee but found some really great deals. After the poor treatment at several other stores in the outlet mall it was refreshing to see great customer service. Got a lot of christmas shopping done in one store. Wish I remembered the guys name that helped me but it was on 8-25-25 around 125pm. He was excellent. Everyone was very friendly. Will definitely be back I had to get a few more sizes of family and will be purchasing more things. Keep up...

This was my first visit to a Rally Store. I did not know there was a store close to me. My visit was in regard to a return as my online order was duplicated and the online customer service weren't really interested in helping me. Their words were" its better go to the store". I'm a n Everytjing Wiscondin guy. I will be back to shop. Online is dead for me. The return. was quick and easy....