rue21 — Local services in Lake Jackson

Woman at the register told me she couldn’t check me out unless I gave her my phone number and email and first and last name despite my friend being checked out minutes earlier by another cashier who did not need any info from her. I said I was not signed up for their rewards program and I didn’t want to be, to which she said she wouldn’t check me out until either me or my friend gave her our info and said that they must take a phone number in case I need to return something later. The same friend who did not give them any of her info returned an item an hour later and had no issues. I leave the store and get a text asking me to confirm that I wanted to sign up for their rewards program. She tricked me into signing up for rewards? I wish I got her name but she made us so uncomfortable that we just...

I recently purchased some clothes online. I ordered plus sizes, because I thought they would fit better. They ended up being way too big! I called the 1800 number, and was told i could exchange them for the same item, and they would honor the sale price I got them at, if I re-ordered online. I went to the mall to return the items and see if they had the same in-store. The shorts I purchased, they didn't have. So instead of making me order online, or just get a refund, they let me exchange them for a completely different pair, and didn't make me pay the difference. They made the process go so smoothly. The gals that work there are great! I experienced some of the best customer service I have ever experienced yesterday at rue 21. Thanks...

Worse service I ever got. I pick something from the are 50 % off and went I was ready to pay this girl told me the reg. Price I told his that I got it from the 50 % off area and she look at me like omg this b% She give mevthat look that I don't want to ve here but I have to and did say anything just look back and said. IT SAYS BUY 1 GET 1 FREE i answer NO LOOK THAT IS NOT WHERE I GOT IT FROM AND ITS A LOT MORE LIKE THIS. SHE GIVE ME ON OTHER LOOK and I just told she NEVER MIND .. I will not be discussing prices I will buy my Christmas shopping somewhere else. I just put 1 star 🌟 because it need it to be so I...