O'Reilly Auto Parts — Local services in Lake Zurich

I stopped in Sunday to get a check engine diagnosed and pick up some oil. Curtis explained to me that he was the only one in the store and could not do it (which I understood), but he offered to let me use the tool and walked me though it. It was easy, he looked up the code/part (exhaust oxygen sensor). He explained where it was on the car and what it did, and confirmed that the car was not in danger, but would likely not pass emissions test. Since it was not cheap and involved taking apart the exhaust to replace this part, I decided that it was more of a job than I was up for that day. I asked if it could just be a loose connection, and he said that is possible. I will check that.

The oil was a great price ($22 after rebate for 5 quarts of full synthetic and filter). Curtis looked up the filters, grabbed them off the shelf (I am used to looking in the book), and labeled them before I even asked. The form for the rebate was not where he expected it to be, but he looked up and printed (could have directed me to the same website that he used).

I do not look like someone who would work on cars, and like the out of shape guy going to the gym, I worry about being sold into an extra large supply of blinker fluid, but found the exact opposite here. I will be back.

Interesting side note. The limited "yelp" reviews were the polar opposite of what is here and my experience. Perhaps it is a different community? I picture people who have taken a picture of every meal they have ever...

The assistance I received from Anthony and Everett was the best I could have possibly asked for. Anthony not only assisted me with normal tasks, but also called in help from Everett when he realized it was his area of expertise I was struggling with. Everett, who was not working at the time, was still willing to hear my problem out, and work with me to find a list of what I needed to check. Anthony helped me find what I needed for it, and helped me troubleshoot exactly what the issue was from the list. When I made a mistake in my attempt to fix the problem, Anthony and Everett worked together to figure out a quick, safe, and effective way to handle it, and now my car is operating normally. They went above and beyond any expectation I had to make sure my problem was solved, and were friendly about doing so the...

Good evening everyone I want to share my experience today. I got off work today and my battery in my car was dead . I got a jump and went o’reilly auto parts store in lake Zurich Illinois and when I got there Tamela and Adryan was absolutely great adryan replaced my battery and Tamela also came out to help but she wasn’t feeling good but still came out to help Adyran with my battery… They’re great and help me with a great smile. And very kind. So I suggest you’ll should go there great service...