Rainbow Shops — Local services in Lakewood

Cute and cheap clothes. As for the employees, they are unprofessional, disrespectful and rude! Bought a couple dresses and needed to exchange them for different sizes but didn't have the receipt. (All their clothes have security clips that have to be removed when purchased) both dresses still had the tags and never worn and I was being treated as if I had stole them because I didn't have the receipt! I was told they needed the specific date of purchase to look up the receipt in their system, which I was able to give them, then said I needed to tell them what else was purchased on that receipt to be able to do anything, just to be told they couldn't actually exchange them because they apparently smelled like smoke. Then walking out was asked by another employee if I had paid for the dresses in my hand (which I had just tried exchanging). Will never go back! I know others who also had similar experiences and won't go back either! Terrible employees and customer service!! They don't deserve any kind of...

Went into this store and was just looking around. I was the only one in the store and I was looking at a keychain, I held onto it because I thought about buying it but then set it down somewhere because I decided not to get it and left. The keychain had a security tag on it so if I had taken it out he alarm would’ve gone off. When I left the lady working had the nerve to ask me where the keychain was as if I had stolen it. Like excuse me? Why would I waste my time stealing a $4 keychain. I thought it was very rude for her to just assume I had stolen the keychain instead of looking to see if I had left it somewhere first. Do better next week time. You just...

Went in this last Sunday around 3pm and found a couple items to buy. At the counter the cashier looked at me like i just interrupted her s#@t sandwich an she was annoyed. My total was approximately 45/50 bucks. I tried to hand her a 100$bill and she looked at it then looked at me and said " i dont have change for that". I said ok where can i get change close by? She said "I dont know but i cant change it". Wow really 3pm on a Sunday and you dont have 50$ bucks change to make a sale? Ok so i left the items there and went over to forever21 to spend my cash. Management, what is the goal here?? To send customers away? Real...