Eforea Spa Las Vegas — Local services in Las Vegas

Would like to share my personal experience here.

First I tried to book a package $170 but the receptionist convinced me to go for a separate facial since this facial doesn’t have proper extraction and won’t get enough massage. And also the nail specialist wasn’t available. I wasn’t keen on manicure or body massage so I took summer glow facial which was $125. When I went for the appointment I chose intense hydrating facial which was $150. Since I had a dry skin I got convinced for that.

But it looked like I had a basic facial not an intense hydrating facial.

No exfoliation was done. And no facial massage was given. End of the facial I asked Riyana… why like that. She was telling me she applied this and that but didn’t give me a convincing answer. Just to apply some products on my face i can do at home. Why would we go for a service place? So that we get enough facial massage and exfoliation done. I was planning to book more service then changed my mind. I live in New Jersey and I used to go for hand and stone in New Jersey. They give me a far far better service than this place.

I thought this spa is inside Hilton so service would be more better. I thought I would let it slide. But decided to...

So I came here for a girls trip. I purchased a facial and it was ok. The facial for 25 minutes and $95 charge. The lady gave a me nice facial. She just didn’t explain what was going on my face and what each item was for. The chairs in the relaxation are were the worst. Everytime you sat in a chair it would squeak so loud! It was a little nerve wrecking. The noise in the facility was so nerve wrecking that we are trying to relax but you can hear all conversations from each end. I literally just wanted to relax and was unable to with squeaky chairs and loud women talking about whatever. This is the first I ever had this experience at a spa. They literally walked us behind the door and explained what each thing was for. I’m used to them walking you through the whole experience. I guess my expectations were high. My appointment was at 11 they were 30 minutes late. I just did not have a good experience. The customer service was ok . I guess for this to be Vegas I expected more. I received better at other spa. I expected more. But whatever it was...

Let me just put this out there first, Ebony is amazing! I’ve gotten so many massages in my life and Ebony by far has been the best. Life changing. So the reason I couldn’t give this place 5 stars (even though Ebony is 100/10) is because of my checkin experience and the relaxation room. Checkin felt rushed. I wish I had been given a tour since I’ve never been here. Next is the relaxation room. This room actually has a lot of potential - soothing music and nice lighting with nice warm blankets. The problem was the chaise’s - they were so loud and squeaky and distracting. You couldn’t get on or off or adjust on it without it making a ton of noise. Secondly, the relaxation room is right next to the entrance and of the therapy rooms, so employees and guests are constantly walking in and out of it and it’s very distracting. I feel like this problem could easily be solved by using a heavy curtain to separate the relaxation room from that high traffic area.

This place has potential but not sure if I’d ever return unless Ebony still...