Samsonite Company Store - Las Vegas Premium Outlets - North — Local services in Las Vegas

Long time shopper at this location because of their good deals but I wont be returning. There was one employee when I walked in, very unfriendly and was watching YouTube. I had questions and asked her but she just yelled short answers across the room. I had to yell a couple times to get her attention again. Very unprofessional and unhelpful! She wasn't knowledgeable of any of the luggages and kept getting the prices confused. I asked if I could see the inside because I know they're anxious about customers scratching up bags but she said you do it, you can open it, use the table. And went back to watching YouTube. Not...

As already written unfriendly personal, I asked for backpack and for carry on suitcase, and she was disinterested to help, but was helping other people who were actually not prepared to buy anything. Than I was standing there and checked on my own, waited,if she would come back and she completely ignored me, than I decided, well no service, than they don't need the money. Will rather leave money somehwere else by samsonite. Also they don't have many choice, not very good samsonite store and discounts were not special for...

Horrible customer service! You would think that spending $1,300 on luggage would at least get you helpful personal. The lady told a flat out lie when I traveled back to Vegas to return or exchange my carryon bag after the very first use! I am no longer sure of the quality of...