Buckle — Local services in Layton

Shannon was FANTASTIC with helping me.

However, I will never be ordering online from Buckle again. After getting my order wrong and going into the store, then reordering to be shipped to my house, I was told it would only take 5 days to get to my house. It has been 9 days and still no package. With no texts or emails regarding updates on my package. So frustrating. After finally getting ahold of an employee (again thank you Shannon) I tried to cancel my order, but because my packing is supposedly “arriving tomorrow” I can no longer cancel and get a refund. Very disappointing, I don’t normally shop at Buckle and now I remember why.

The worst part? The item I ordered was on Amazon with 2 day free delivery and I am seriously regretting not ordering from there. Always check Amazon first,...

Stopped in tonight to get a few pairs of new jeans. I was quickly greeted and offered help finding the perfect fits. The employee helping me said she would go get some jeans for me to try on. After waiting for about 15 minutes of waiting, I looked for that employee and she was helping someone else that walked in after me. I figured she was just greeting them but then she started handing them shirts and jeans and I was still waiting. Not sure if she forgot about me or felt she would get a bigger commission off of them and just abandoned me or what. I ultimately left because I didn’t want to...

The employees should probably focus on the customers and finding sizes for people if the store wants to make money. I've visited this location multiple times to buy jeans and no one has assisted me. I couldn't find my size so I left and everyone just said thanks for coming in but when I was looking for someone to help me, no one could help? I ended up buying jeans (Miss Me's) online, and the website said fulfilled but the store doesn't have them and the store system says unknown? Not sure what's going on here, but for someone buying multiple pairs of $100+ Jean's... I think they...