Overall, I'd say positive experience. I've done plenty of shopping at what I would call "trade in" stores, and this one was nice. They did have a pretty wide selection including a decent portion for a curvy girl like me but really didn't have a whole lot to pick from in skirts and dresses which was a pity. They didn't really have alot that works with my body type in probably most sizes, so if you can pull off body con styles better than full skirts, that should be your store. Now, they do have some really fabulous looking purses both label and not... But I do think they are a little too eager on the pricing for their used designer bags especially for a trade in store, cuz I've seen those brands sell it for the same price new at the outlets. Also, they really overshoot the price of anything with a label, including I kid you not $85 for a pair of sunglasses!!! I mean, really??? You can buy new for the same price or probably less if you know where to look. Hell, I've even walked into a designer store in north park saw them on a shelf for $75. So, in all, the staff are very helpful and trust me, I'm sure I probably tried some of their patience with my methods if shopping, so, gold star for them. But, I really think that for a store that focuses in fast fashion and a younger crowd aka teens and early 20s, it's priced a little higher than it's competition. They do have quality stuff, clean store, and great staff. I'd say give it a try But not the place for day to night aka work optional wear or for a curvy girl with a muffin top. I did end up making some purchases of a really nice sweater that happened to match a dress that was really nice in me as well as 2 other things and paid about $40, so not bad, but considering that this place is more of a classier platos closet with a young audience vs closet mentor for career women which I expect to be on the higher end of the trade in store genre, they could relax a little on their prices but still fair given the effort they put into the layout of the store so it's a lot...
Read moreI am very disappointed in my latest visit to this store. I have bought a few items from Uptown before (mostly in Denton), but today I went in to sell. I had a small basket of jackets and coats. Although the sales person was friendly, I didn't feel I was given a decent reason not to buy any of my items. I was told that the items were two seasons ago (which I think is her trying to tell me my items were out of style, but they were definitely in season) and many were too worn and had stains. One of the jackets was a lightly worn, very nice Patagonia jacket that I bought two years ago and only selling because after having my daughter I can't fit into it anymore. That jacket was not out of season, out of style, too worn, or had stains and Patagonia still sells that jacket just in other colors. I also brought a denim jacket - those are in style and in season - no stains, not too worn. I understood why they didn't want to take the UNT sweatshirt which did have a small paint stain and one of the coats was a bit worn, but the others were all in good shape. I wouldn't waste your time coming here, just hit up Plato's instead.
If the company reads this, no need to reply. I'm not angry you didn't purchase any of my items, I just want other sellers to be aware. Also, maybe you should be a little more clear on what you are accepting (aka what's in season and in style) as apparently my friends and I are "two...
Read moreI didn’t realize you had to wait in order to get your clothes processed and had I known that, I would’ve come by another day. I was running some errands and decided to drop my clothes off here since we were moving that day. After checking in, the older lady told me to look around the store while they went through my things. I spent a little over an hour there as it was busy the day that I went. Again, I was kind of in a rush so I was more focused on where I needed to be next and what I needed to do. When she finally called me up, she offered me $21 dollars (didn’t tell me what she took, just that she took a few things). I took the cash and sprinted off to my next destination. Being in a rush, I didn’t think to ask her what few items were taken out when she said it. After I finally got home and went through the bag, I saw she took a pair of “like new” Michael Kors shoes, a coach wallet on a chain, and a brand new Kate Spade wallet. All three items for $21. I will NEVER go back to Uptown Cheapstake, especially not the location in Lewisville. The wallets alone will sell for more than $21 apiece. Nothing else in the bag was touched and she definitely got over on me. I’d rather just donate my clothes and items in drop boxes and shelters next time than wasting...
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