Interstate All Battery Center — Local services in Live Oak

Had a cordless battery that wasn't made anymore. I was advised to go to Interstate All Battery Center. They fixed my cordless problem. Sense batteries were the subject, I mentioned both my vehicles batteries. Two bulging Optima Yellow Top batteries I installed. He checked the one in the truck and explained my particular situation, problem solved. And, my newly installed key fob battery was dead. He checked it and found the transmitter button was stuck and draining the battery. They fixed the button and installed a new battery. Three battery issues solved in one trip. Knowledgeable, prompt and friendly service. Also, my brother-in-law reminded me of my nephews wheelchair battery delema years ago. Electric wheelchairs cost as much as a new car. Well, he had the use of his hands, as weak as it was. His batteries failed and instead of new batteries a new chair was the only optioned offered. For him it was a very serious proposition. His body had morphed into the chair because of his condition. A new chair would mean new pains, sores and serious discomforts and probable medical complications. Interstate All Battery Center found affordable batteries with a few mods. My nephew was relieved and happy. There is no substitute for EXPERIENCE, KNOWLEDGE and UNDERSTANDING. Go see INTERSTATE ALL BATTERY CENTER. They...

I have installed Interstate batteries in several vehicles that I've owned and referred close friends there. The batteries are excellent and the service is always top notch. BUT... On this particular visit, the service was very poor. The technician looked up begrudgingly from his phone as if I was interrupting him from something more important. He made minimal effort to help me with my battery issue, and huffed and puffed through the process. At my truck, he took it upon himself to tear off the battery blanket, instead of disconnecting the terminals first. When I asked why he did that, he said, "Aw, you don't need that." Then he flippantly tossed it aside. When he installed the new battery, I asked "What about red terminal cover." He said he didn't see it because I was hovering over him. When he tried to replace it, he found that he had installed the cable crooked, and huffed and puffed some more. When that whole ordeal was over, I was glad to be done dealing with him. I've been to this store at least three times before, and I will go back again if I need to. But next time I'll all for...

Wish that I could give a zero star rating. I had an Interstate battery in my wife's car. The battery was bad, so it took it to the Interstate Battery in Selma. They could not test the battery until they charged it for 24 hours. They finally called me back 7 days later to let me know that the battery failed, which is what I told them that it would do. I ended up replacing the battery with a different brand as I couldn't leave a vehicle out of service for 7 days, just for a battery. When I told them this, they said "OK". The people at the location are worthless and they do not care at all about customers. I have spent a lot of money over the years on Interstate batteries, but I will never do it again. I even gave up 45% warranty replacement. The whole company is worthless.

Update: I have a very nice conversation with the store manager. He is making it right. I had purchased several batteries from them in the past and they had always taken care of me. I believe, after our conversation, that the company's and the manager's ethics are good. I will be an Interstate Battery...