American Cinematheque — Local services in Los Angeles

If Yelp allowed half star increments I would rate 2.5 stars; the difference is split between 5 stars for film programming but 1 star for customer service. The AC is showing Fallen Angels by Wong Kar Wai: the screening page does not say whether the original or the director's cut will be shown. I sent an email asking which version would be screened, and they responded by telling me to look at the runtime to figure it out, or in other words they didn't answer my question and told me to do it myself. It is terrible customer service to not answer a customer question; even if the AC or intern who answered didn't know, just say you don't know yet. I responded by saying I didn't appreciate this evasion of an answer, that it was bad customer service, and they doubled down telling me to contact the distributor. I work at a movie theater and I always A: answer the question, or B: ask a higher up if I don't know the answer, or C: if no one knows yet tell them that but that we can get back to them soon.

Abysmal...

Don’t buy the membership - at any level. Membership is just a gatekeeper. You buy it thinking now I can attend events - nope. Purchasing membership last year and all I have access to is paying $8 to see an old movie instead of $13. How about I watch that old movie at home for the price of streaming. It’s a scam. The same people are at every event, probably using a bot to get tickets. After trying 10+ times to buy a ticket from the queue for “special” events I realized it’s NEVER gonna happen. Wish I could just get my money back. Used to love American Cinematheque. Attended a lot of fun events here and enjoyed them. Ever since they got greedy and forced membership and virtual queues on every single person, it has been a piece of junk organization. Don’t want to be...

Classic Hollywood at its best. American Cinematheque combines Hollywood's 95 year-old Egyptian Theatre and the 75 year-old Aero Theatre in Santa Monica. The Egyptian was built in 1922 by Sid Grauman and held Hollywood's very first Red Carpet premier event. Grauman then sold the Egyptian and built the Chinese Theatre and the El Capitan a few blocks west from the Egyptian on Hollywood Blvd. Google American Cinematheque, Egyptian Theatre or Aero Theatre and you'll get to the same results. Membership is tax-deductible and tickets are $7 instead of $11 per ticket and include 4 free vouchers, free member-only screenings, pre-sales and member priority check-in for big events. Volunteer openings...