Worst shopping experience ever. Purchased shoes and received something completely different. They won't do an exchange and won't provide a refund because "all sales are final", so will only provide a gift card.. As IF I ever want to purchase from them again after this run around (apparently two pics isn't enough proof of error they need 5 pics!!!)
Anyway gift card would be OK if I received what I ordered and simply changed my mind.. Not acceptable when it was an error on their side.. To top it off, they want me to return the shoes to a UPS store far away from where I live and which is not even open on weekends, so I have to take a day off to return this.. And I have been warned that refunds in the form of gift cards will take time due to large volume of returns!!!
Makes me wonder if this is a scam in the first place!?!? Very very expensive lesson learned on my part..
Wish I had read some of the earlier reviews on...
Read moreAweful shoe selling experience. I dropped of some fear of god shoes to be sold on 11/4. They charge 20% commission, which is 10% higher than GOAT or StockX, but I agreed to it because they assured me they would make the process simple and painless and they told me they sell shoes for higher prices. Higher prices may be accurate, but their customer service is terrible. I was supposedly set up with an online account but have unable to log in. Despite several emails to their customer service department my request for help logging into my account went unanswered. Finally, I was fed up so on 11/18 I asked them to send me back my shoes so I could sell them on another site. Despite several emails I have yet to receive a shipping confirmation and today is 12/5. Where are my shoes? I was hoping to sell them during the holiday shopping season but because you have not shipped them to me that won't...
Read moreOk here is an update of my new review from two weeks ago or something like that. Okay, I ordered a pair of air jordan 10 retro camo on april 24 of 2021. I paid $231.00 because i really like these pairs since i first saw it. So i complain after month pass by. Got reply it is in process so i complain for second time due to taking so long. i got credit the shipping fee hey $12.00 is $12.00 . Got a respond from flight club and before u know it i got a tracking number and then i was worried it was going to be fake jordan but it is not. N finally got my pairs so happy after waiting waiting .. so if you rder online it will take long and u will get your order and i got both shoes are same size no bad experience besides the wait . So after all im a happy camper . Just need patience. Just want to say thank you F. LINA from flighclub team that responded and...
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