Hollywood Tower Apartments — Local services in Los Angeles

Update: Quantum Prime Realty is the worst landlord, absolutely unprofessional. Suzannah Owens and Nick Eliopolis have not responded to 4 emails that I've sent over 1 month asking for clarification about a $50 rent increase that suddenly appeared on my rent charges. This is illegal as 30-day written notice is required for rent increases of 10% or less, as stipulated by California Civil Code 827 (b) (2). They refuse to respond and continue overcharging month after month. If they do not respond to me in the next week, I will have no choice but to contact a lawyer. It's extremely frustrating to live in a building with property managers who do not treat such matters with the seriousness that they warrant. Inexcusable. 0/0 review for Quantum Prime Realty's handling of this property and its tenents.

I love my apartment unit! However this building has very incompetent management (Quantum Prime Realty). The facilities are dirty. There is no security. The plumbing is a nightmare. The garbage dumpster situation in the basement is post-apocalyptic. And the people who manage the building are not professional. They do not respond to calls or emails. They don't seem to have any interest in the property or community of people who live here. It's sad because the apartment units are lovely. It could be so nice. Quantum Prime Reality also tried to illegally raise my rent in violation of the Tenet Protection Act. When I called this to their attention I has told to ignore the rent increase and continue paying my previous rent amount. Yet, the accounting system has been overcharging me for rent and the managers have failed to correct the error after 4 months--leaving me to deal with an ever-increasing, albeit invalid, balance on my account. I have brought this to the attention of Suzannah Owens each month (4 times)...

I strongly advise against moving here. I've lived in this apartment complex for over a year, and it has been nothing but regrettable. Let's start with the management—Suzannah, the manager, is incredibly unwelcoming and unhelpful. Trying to get a response from her is like pulling teeth; she conveniently ignores emails until it's time for rent collection. Any issues you bring up are brushed aside until the last possible moment, if they're addressed at all.

Moreover, the cleanliness of the property is abysmal. Both patios are littered with dog feces and reek of urine, attracting swarms of flies and even roaches. Approaching the front door is a nightmare, with piles of waste greeting you and an army of flies making themselves at home. It's embarrassing to have guests over due to the overwhelming infestation.

To top it off, don't expect to see your deposit again. Hollywood Tower puts on a friendly facade to lure you in, but once you've signed the lease, good luck getting anyone in management to respond to your concerns, let alone return your deposit. They will create fake ledges to steal from you and once they’ve done it you won’t receive any further contact.

Overall, my experience here has been a nightmare, and I urge anyone considering renting here to look elsewhere for a more respectful and sanitary living...

Moved into the building in 2012. Loved the first 5 years there, but ever since Polaris took over in 2017, the quality of the building has seriously hit a low point. AirBnB all of the time now (it is like living in a hostel) and property management just throws up their hands and does nothing to stop it. Elevator has only worked for about 3 weeks in the last year. And there is only one elevator that can be used. Marijuana smell permeates the halls, fitness center is a joke, and the rooftop, although nice, does not justify the massive rent increases year over year.

This used to be an amazing place to live, with a great community of entertainment industry professionals and creatives. Now, lots of drug addicts, escorts, and domestic violence. Just what you want to come home to at night. And oh yeah, Hollywood has become really bad in the last few years, and with only a roving security guard (who is great by the way) and AirBnB people leaving the front door open all of the time, the building has become very unsafe.

Definitely look elsewhere before signing a lease. You...