Ok so initially I wanted black nails until I saw thos slytherin coded nail art and color. Its platho green (may not be spelled correctly) and I shared it to their i.g. When someone says "the techs will take care of you" that to me means in that moment that the equipment is there and you understand the assignment. I went day off and not only did they do a semi decent job on my nails. They didn't have the color or the top coat I asked for in advanced. Which is a glow in the dark uv activated top coat.
Mind you to make my reservation I went inside the shop a week or so in advanced to book it. They couldn't find me so I had to call and book online (the gag is there menu online has no details so your guessing on what you want), and they will tell you that the techs will take care of you but they dont know what there inventory is. After I made a bad review the manager calls me close to closing time and we have a loud and heated argument outside the shop and he asks like he can't see and then tells me after I confront him on the menu on the booking link, their wix website and their Instagram that there is no detailed menu. Oh we dont do that. So some of this is my fault so learn from my mistake and dont pay in advanced and ask for more detail or you will be scammed out of money.
Still they didn't offer to fix it nor at that point did I want them to touch me I just wanted my money back. He of course refused and that was the end of it. Fast forwarding they messed up my cuticles, one of my fingers hurt, my feet are still rough after they did what they did and still no money back in my pocket. Respectfully though if your expurence with them was good im happy for you. However, I wont be going back and I would book carefully and maybe go in the shop to see the menu and...
   Read moreIâve been going to this nail salon for 2 years and can honestly say itâs not the best salon. I kept going because I wanted to be a loyal customer, but the quality of the work has declined significantly. My nails never used to pop off which is why I liked this salon. Every time Iâve gotten a set in the last 6 months, my nails pop off like crazy and gems fall off after a day or two. Itâs a very stressful environment to be in as well. I always show the manicurist which design I want in a photo. She always says yes we have the material/color/technique for it. It never turns out to be close to the picture (I always spend at least 3-4 hours there because they have to redo my nails). The lady that does my nails, Sandy, had the nerve to yell me because she said I was making it too hard for her. What?! All I did was ask for a certain design (cat eye French tip) which she couldâve said no to. I had to ask that she remove the color and do a different design since she couldnât accomplish the original design I asked for. I felt disrespected and as a person who works in customer service, I felt the quality of the service is poor. Itâs been multiple times that I had this issue with her. Just a huge waste of time. I even had a herniated disk and alerted her about it. She didnât have any sympathy for the fact that I had to sit for a long time which hurt my back a lot. I will be looking for new salons to go to. What a shame. I really love being a...
   Read more5 Stars
Let me just sayâNails on 9th is THAT spot! If youâre in Downtown LA and not coming here, youâre seriously missing out. From the moment I walked in, I felt pampered. The energy is cute, chill, and they hand you a mimosa like youâre VIPâbecause clearly, you are!
Now letâs talk about KIMâshe gave me the most detailed pedicure of my life. This woman is seriously a perfectionist in the best possible way. Every little detail, every corner of my nails, every callus (sorry, TMI)âhandled with care like she was restoring a masterpiece. Sheâs super anal (and I mean that lovingly) and doesnât stop until your toes are giving top-tier beauty. My feet feel SO soft and smooth, and they legit look brand new.
Then came ANNIE for my nailsâgirl is a machine! Fast, efficient, and still super precise. I blinked and my nails were DONEâand stunning! No bubbles, no weird shapes, no uneven polish. Just clean, fresh, flawless nails that I canât stop staring at. She knew exactly what I wanted and nailed it (pun fully intended).
The whole experience? Vibes on vibes. Clean salon, friendly staff, great music, and did I mention the mimosas again? Because yesâmimosas.
10/10 experience. I left feeling like a brand-new woman. Already planning my next visit. Do yourself a favor and book with Kim and Annieâyouâll...
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