Soccer Shop USA — Local services in Los Angeles

Let me start off by saying I'm a huge soccer fan (go LAFC!) and I've bought a good amount of stuff from Soccer Shop USA in the past. I will now take my patronage elsewhere.

I was looking for a specific jersey for me and my wife and called a few locations to find the correct sizes. The Figeroua location had a small (for her) and the Vermont location had an XL (for me). I asked for the price at both locations ($100), expensive but i agreed put both jerseys on hold under my name.

I drive all the way out to the Vermont location and, to my surprise, the price had changed! A 50% markup from the price I was told on the phone. The nice woman who worked there (it wasn't her fault) said the owner had called her after me and said to mark up those jerseys 50% - she told him that one was on hold and apparently he said that it didn't matter and that i had to buy it at the marked-up price when i got there.

So this stinks - I don't want to pay $150 for a jersey. I call the Figeroua location and ask if they've marked the price up on her jersey too. The lady there says she has to ask her manager and asks for my phone number to call me back.

The lady at the Vermont store hears my conversation and nicely offers to call the manager of the Fig store on her cell. She does - i talk to her - she tells me the price has changed. I tell her thanks and that she can remove the hold on those items, as I don't want to pay that price.

I drive home. Sad and Jersey-less.

Then... i get a call on my cell. It's the Fig store. I answer and tell them I already know that the price has changed and they can remove the hold. The woman tells me that no, the manager told her I could have the jersey for the original price! I said, "Whoa! the original price of $100?" she says "yes."

I get back in my car. I drive to the fig location. And guess what happens when i get there? Yup - $150 again.

Listen, I've literally never left this long of a review for ANYTHING but this experience really left a bad taste in my mouth. I understand supply and demand and the need to raise prices on some goods but here are my issues:

It's not cool to agree on a price, have a customer put the item on hold, arrive 2 hours later and it's marked up. YOU COULD HAVE TOLD ME. If you are going to lame and mark something up, maybe give me a call and let me know before I waste my time driving to your store. Ask for people's numbers when they put stuff on hold. And finally, (this one should be obvious) please don't call me just to tell me wrong information so that you waste MORE of my time.

In conclusion, don't shop here.

They don't deserve my...

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