“Today my 12-year-old son went to a barbershop for the first time, and it was supposed to be a special day for him, as it was picture day at school, and he really wanted to look his best. We had booked this appointment in advance and were eagerly anticipating it. When we arrived, there were two male barbers and one female barber. My son ended up with the female barber.
He showed her a photo of the desired haircut and repeatedly emphasized that the most important thing was to keep the length in the front. I also stressed that it was crucial to preserve his bangs. However, when we came back and saw the result, my son came out in tears and was extremely upset. The bangs were completely chopped off, and the haircut was awful.
Even though he kept saying during the process that he wanted to keep the length, the barber ignored his requests, saying, “it’s not in style anymore,” and continued cutting. This is a complete lack of respect for the client and his wishes.
Moreover, the service was very poor: they didn’t even wash his hair before or after the cut. His hair remained dirty and sticky, which is absolutely unacceptable for a barbershop of this level.
Perhaps the other barbers are professionals, but this woman showed complete incompetence and disregard for the client. My son, who was so excited about his first visit to a men’s salon, ended up experiencing stress and disappointment instead of joy. This is absolutely...
Read moreBeing on vacation in Los Angeles, I decide to treat myself and shave my face completely. I had an appointment at 3 p.m. with Georges who was not there at the scheduled time. A young girl whom I thought was the companion of a client then replaces him to shave me. The worst shave of my life. Bad skin prep, poor quality shaving gel, and hot towel on my face after she applied the gel. So by removing the towels the gel was gone and I had a most painful dry shave, I felt insecure with each pass of the blade, And I got away with cuts in the neck on the cheek and below the nose. Georges finally arrives and finishes the job by waxing my nose. For the wax nothing to complain about it was good. this moment which should have been relaxation turned into a nightmare, Georges must have realized it since he did not even ask me how it had happened, if I was well, and I am left without a goodbye. The reservation and the payment are made online and the addition of the tip also so I had to pay an hour before my appointment. If I had known I wouldn't have left a tip. And especially if I had known I would never have gone...
Read morejust had the worst experience getting my hair cut in my life….. went in here and had sat down in the chair and explained how i wanted my hair cut for about 5 minutes and how i wanted only a tiny bit take off.. and received just a nod from the barber and then he started cutting … midway through the cut i noticed hes cut entirely too much off where i specifically said not to cut and i tell him please stop cutting and he responds with “no english” “i don’t understand” … the entire time he had no idea what i was saying or what to do and he proceeded to do whatever he thought he wanted i guess? i ended up having my head buzzed …. he had my facing away from the mirror so i didn’t really realize until halfway … the fact that he proceeded to cut my hair not knowing what i even wanted or even asking has me mins blown.. this is insane… im pissed at myself for going there and even more pissed for...
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