Madison Hts Watch Repair — Local services in Madison Heights

Came in to get a glass replacement because mine was scatched. They replaced the glass but left white bits of debris and fiber on the black dial face. It's very visible. When I asked about the debris, the man became incredibly defensive, angry even, and claimed my previous glass had a hole which allowed for these particles to get through. A hole that he claimed to have used to pull the glass off. This all would have made sense, IF there was a hole in my previous glass. Unfortunately for him, there is NO hole. Nothing that would have allowed such debris through.

I had already paid at to this point and was simply looking for some honesty because mistakes happen. Another glass replacement wasn't going to break the bank for me but his attitude after I pointed out this error was just so unfriendly and unprofessional that I cannot and will not recommend this...

My aunt took her designer watch to this place along with 2 more watches to replace the battery on all of them3 weeks ago , he changed her over $175 , went home and found out the designer watch still not working, 5 days later took it back, the repair person opened the watch and came back telling her that there’s NO battery in it and that she removed it , the old lady said “ do you think I can do that “ He told her maybe.. but I want $30 dollars to put new battery, so argued that he should not charge her again since it’s his doing, he got mad removed the battery and gave it back to her and told her to leave.. the same day took it to 2 different places and they claimed that he damaged it and broke the tiny part that holds the battery purposely and can not be fixed. This guy he’s a crook and not honest . Be careful , be aware.. he’s...

On 7/13/24 I took several watches in for batteries. One of the watches was a Casio G Shock with a solar battery. I was told that if I get the battery, he would put it in. I purchased a battery on line. On 7/31/24 I went back to the store. While in the store the owner was getting frustrated with an Asian woman over a watch repair even telling her to go to Somerset (Tappers) for a repair price. Fortunately the other owner came in and dealt with the woman. At this point I handed my watch over to the first owner. He took the watch and then asked why I didn't send it to Casio. Why would I send it to Casio after he told me he would replace the battery? He told me he didn't want to put the battery in. I guess their good with dollar store watches, but fine time pieces are over...