After having to witness the owner threaten and yell at a young customer over some kind of dispute I was just hoping my child would pick something so we could go. Sounded like it was over a price of a camera...although all I could hear was the owner and never head anyone else say anything. The owner threatened and came around the counter. The two very young customers left with their heads down and I never heard them say one word.
Having the owner start bashing the other customer to me after they leave....unbelievable. As an adult I would hope other adults - especially owners of their own establishment - would know how to behave. Apparently not. Blaming others for your behavior is something my 12 year old does. It is not worn well on an adult, so stop excusing your bad behavior on other people. Especially customers. And if you plan on verbally spewing your defenses to the other customers you should not get offended and run to the back like a baby.
I had to explain to my 10 year old why she had to be ushered away from the outbreak and later explain why someone would behave that way and yell at someone in a store like that.
I have never seen this level of unprofessionalism in a freakin' toy store before and I sure I hope I...
Ā Ā Ā Read moreI mean this with every inch of my being: they have the best chocolates that I have ever tried in my life, and as a chocoholic I have tried MANY. Let me explain: They are unique, elegant and full of flavor. I especially love their dark chocolate truffles. They have delicious flavor combinations. My favorites are the dark chocolate sea salt caramel and the fireball (cinnamon) dark chocolates. They are all amazing. I haven't tried one that I don't like. I also love that they are soft and easy to eat - even the caramel and fillings in the chocolates are always soft. (I never like chocolates with hard caramel or dried out fillings.)
I can imagine that as with many small businesses, 2020 may have been difficult for them, so I hope that some of you will want to try their chocolates out to support them. I want them to stick around! (I think I would have serious withdrawals if I couldn't have their special chocolates every now and then.) I am about to surprise my mother and grandmother with a box of these chocolates too. I know they will love them. My grandmother gets giddy over really good dark...
Ā Ā Ā Read moreAbsolutely terrible customer service. I couldn't even try the chocolate to rate it because no one in the store seemed to want to actually sell it.
They were out of gift baskets, which makes sense, it's Christmas time, but I asked if they could help me put one together. There was plenty of chocolate in front me and baskets for sale behind the associate and the associate had the gall to tell me she didn't have time to help me.
The store was empty, there were 3 other associates in the back goofing off, and it was an hour until closing. I'm no store owner so maybe there's some logic I'm missing but seems like someone had the time to sell me something. Not a great look for someone working in a store to tell you they don't have time to make a sale, what's the...
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