Bank of America (with Drive-thru ATM) — Local services in Miami Beach

La peggior banca mai usata, ogni volta che devi fare un operazione aspetti un eternità perché allo sportello c è sempre solo una persona. Quando devi aprire il conto sono tutti gentilissimi poi sei hai bisogno di aiuto sono tutti impegnati. Se hai il Merchand con loro poi peggio che mai. Servizio pessimo. Te lo bloccano senza avvisarti, se ti arriva un charge back si tengono i soldi per 45 gg minimo anche se hai ragione tu. Se li chiami ti rispondono dopo ore e non ti risolvono mai il problema. In più ha delle spese mensili carissime!!!

The worst Bank ever used, every time you need to do an operation aspects an eternity because door c is always only one person. When you open the account are all very kind then you need help are all busy. If you have the Merchand with them then worse than ever. Bad service. They block the service without warn you, if you get a charge back held the money for 45 days minimum even if you're right. If you call them they say after hours and do not solve the problem ever. In addition it monthly expenditure expencive!

El peor Banco usado, cada vez que necesite hacer una operación aspectos una eternidad por puerta c es siempre sólo una persona. Cuando abres la cuenta son todos muy buena entonces necesitas ayuda están todos ocupados. Si tienes el Merchand con ellos entonces peor que nunca. Mal servicio. Bloquear sin advertirle, si usted recibe un cargo sostuvo detrás el dinero durante 45 días mínimo incluso si tienes razón. Si llamas ellos dicen después de horas y no solucionan el problema alguna vez. Además su estimado de...

Modern tech, abusive practices: Bank of America still plays games with your money

On July 24, 2025, I deposited a $24,000 check from an external bank at a Bank of America ATM (Washington Ave & 9th St, Miami Beach, FL). The receipt clearly stated that the funds would be available by Saturday, July 26.

However, when I checked my account on Saturday, the availability date had been arbitrarily changed to August 5 — nearly two weeks after the deposit!

On Monday, July 28, I visited the Lincoln Rd branch and spoke with the branch manager, Carlos. He confirmed that the check was fine, but said he needed special authorization to release the funds, and that he would call me. Today is July 31, and I haven’t heard a word. Now he doesn’t even answer his phone.

I called customer service, explained everything again, and still received no solution. Frustrated, I asked them to return the check so I could deposit it elsewhere — but they said they couldn’t, because it was already “in process.” I even went in person to the ATM branch where I deposited the check, and got the same scripted answer. Predictable and shameless.

Seriously? In an era of AI, high-speed internet, and cutting-edge banking systems, institutions like Bank of America still feel entitled to hold your money without justification and without any real recourse. This isn’t “security,” it’s a financial hostage situation.

Bank of America proves once again that customers are not the priority. This is a 21st-century bank operating with 20th-century abuse. Deeply...

Horrible customer service. Me and my wife needed to deposit our joint refund and stimulus checks but they refused to accept them just because my wife’s first name was not completely written down on the checks by IRS. only initial, even though her last name and my full name was clearly written down. We had our ids and marriage certificate but they did not want to listen to us. The manager Vanessa Rodriguez did not make any efforts to help us. She was the reason that Bank of America almost lost a preferred client but fortunately at the other branch, on Lincoln road, John and David took a good care of us and gladly accepted all of our checks. They even offered us a better account based on the significant amount of savings that we have in our account. Thank you David, the manager at the Lincoln road branch. Bank of America should send Vanessa Rodrigues to some training so that she does not loose bank’s...