Months ago, we embarked on furnishing a new home we are building in another state. After researching several online retailers, as well as other local furniture stores, we settled on Addison House as the best option. Our sales associate, Carolina Fahmie, expertly shepherded us through the complicated process of selections, furniture planning to make sure the pieces fit in the space, choosing fabrics and leathers and finishes -- and every other detail you can imagine. She quickly understood our vision and our aesthetic. Carolina was personable, professional, knowledgable and patient. She was happy to research special requests, such as asking the manufacturer to bore holes in the back of an entertainment unit for cord management. And when that option was not possible for a particular piece, Carolina quickly found another piece that met our needs and complemented the other furniture we had chosen for the space. It can be a nerve-wracking experience to furnish a home from far away, but Carolina and Addison House took so much of the guesswork and worry out of the process. Our expectation is that the delivery and set-up phase of the process will proceed as smoothly as the selection and ordering. Thanks, Carolina & Addison House!
UPDATE: Our furniture has been delivered and set up. We are so happy with the delivery team: Diego, Wally and Sandy. They were polite, respectful of our home, and took great care to make sure each piece was placed exactly where we wanted it. Diego used a laser pointer to make sure that the ceiling mounted Tokyo bookcase was placed equidistant from each wall in the corner. He gave great design advice about placement, too. The whole team was so deliberate in the way they unpacked and assembled each piece, so there was no damage to any of the furniture or doorframes or walls or flooring. They removed all the packaging materials and left the place as tidy and clean as when they arrived. At one point, Diego noticed me on the floor with my head underneath the sectional, attempting to place a plug in a floor outlet that was hard to reach. He stopped what he was doing, approached me and offered to help. This was the best delivery experience I've ever had. Thank you, Diego,...
Read moreI recently had the pleasure of visiting Addison House, and I must say, it was an exceptional experience. From the moment I walked in, the inviting atmosphere and beautiful decor set the tone for a wonderful time.
A special shoutout goes to Carolina, who was incredibly helpful and professional throughout my visit. Her knowledge of the products and attention to detail made all the difference. She took the time to understand my needs and offered valuable suggestions that truly enhanced my experience. It’s rare to find such dedicated customer service, and Carolina certainly exceeded my expectations.
Overall, I highly recommend Addison House for anyone looking for quality and style, and I can’t thank Carolina enough for her...
Read moreWe having been purchasing furniture from Addison House for a few years now for properties in Miami as well as other locations / states. Their selections are immense and top quality. We're able to furnish every room in our house! Working with Maria Teresa Gomez has been a wonderful experience. She is quick to turn around quotes, very knowledgeable and tremendous assistance in finalizing material and color selections as well as the coordination of shipping and delivery. A pleasure working with her on any project. Highly recommend both Addison House and...
Read more