YSV Hair Salon & Spa — Local services in Miami

This was the hair appointment from hell. If you've never heard of being screamed at as a customer, strap in.

I was visiting my friend who is based in Miami. Her hair is naturally dark brown and had previous baliage that went from blonde to orange. She wanted it color corrected, did the research, and settled on working with Yair.

I walked in with her for the first 30 minutes of the appointment. She has had a few bad experiences trying to find a new colorist after he moved, so she made it really clear that she didn't like the way she looked with dark hair. They even broke down discussing the specific tone of blonde she wanted it lifted to (honey, if that matters) because she hates the ashy blonde streaked look. Once they were done with the back and forth discussion and started, I decide to head out.

....cut to 4.5 hours later, she asked me to come back. Yair was about 3/4 done with the process, but she was getting really nervous and wanted my assurance it wasn't going south. Well, it was.

After all was said and done, and he dried the front of her hair, it was...wait for it.....predominantly dark dark brown with vague ash blonde streaks and what I'll describe as skunk stripe bangs. Basically, it looked trashy.

My friend expressed her displeasure with the way it turned out, and was hoping they could negotiate how to fix it. Stressful? Sure. Heck, for both parties, considering how much time he took. But mistakes happen. However, we could not have anticipated Yair's reaction. He went from 0 to 60 in a matter of minutes. For the next hour it was a roller coaster ride of emotions.

He literally started yelling she was wrong, nobody could do what was asked. There was no talking him down. When I asked him to stop screaming, he literally said he would not because we were crazy for not realizing how talented he was. It was like attempting to communicate with a 190 pound toddler.

Since there was no way to speak rationally with Yair, we asked the police to be called. In order to get him to stop ranting, I finally resorted to pulling out my phone and told him I'd record him. That finally got him to quiet the unstable freak out. Even the cop that showed up told him he'd have to ask him to step out if he had to tell him a 5th time to quit interrupting.

Laws being what they are, the kind police officer let us know we would have to pay and then take it up in court. He helped us negotiate it down, because he even saw what a mess it was, but it was still an egregious $200 for a total muck up.

Yair tried to claim we were trying to swindle him, except my friend gladly paid $360 the next day to fix his disaster. Somehow, despite what he claimed, they were able to give her exactly what she requested.

And in case you're wondering if we're nightmare customers, you can see literally 100% of my other reviews are positive. I don't like to negatively affect businesses on what is potentially a one off bad experience. This was just too awful not to share, and in case anyone wants the photographic evidence to show we're not bananas, my friend will also be sharing her experience with photos.

So long story short...don't go there unless you want to be talked down to. He's the star of some show going on in his head, and god forbid you question his...

I write this review with genuine distress, having never encountered such unprofessionalism and outright disrespect. The experience I endured at this salon was not only disappointing but deeply unsettling, particularly in how the owner, Yair, treats his clients, especially women. Please see the VIDEOS and IMAGES below of this encounter. (Please note I have since gotten it corrected. This happened a week ago)

Upon meeting (The owner) Yair, he made a series of inappropriate and unsettling comments. Despite knowing I’d recently moved to Miami, he openly speculated about relationships falling apart here and implied that my boyfriend might cheat on me, as “Miami is filled with beautiful people.” He then proceeded to share details about his personal life, including frequenting strip clubs and his history of infidelity. These comments were entirely unprofessional and made me profoundly uncomfortable.

As for the service itself, I visited the salon seeking only a haircut. However, I left with an unexpected bill for over $400 and ORANGE hair thanks to an unnecessary and unrequested “hair Botox” treatment. Yair suggested a conditioning treatment but failed to explain the potential risks or costs involved. I had made it clear that I had a professional conference just two days later, yet he proceeded without transparency. The sole “explanation” I received was a brief video of the treatment on someone with a completely different hair type, which left me ill-prepared for the consequences. (A before and after on a Latina or Indian woman) Now, my hair is severely damaged, tacky feeling actually and I’m faced with additional expenses to repair it.

Please note I am not discrediting my hair cut, however, after speaking with professionals on this matter Yair failed to disclose the harsh reality of the treatment and the results that I could be facing. My scalp burned during the entire process and I am just now realizing that this was not something that I needed at all and it was extremely harsh for my hair. I have no problem paying for my hair cut and wash. (Which I did)

When I attempted to address these issues, I received neither an apology nor any offer to make it right. Instead, Yair dismissed my concerns, even going so far as to tell me to “stop being dramatic” and to “stop ugly crying.”

After seeing other negative reviews, it’s clear that my experience is not unique. His responses to these reviews suggest he may attempt to discredit mine as well, but I urge anyone considering this salon to read these accounts carefully. This was, without question, the most unprofessional and distressing salon experience I have ever endured. Please save yourself the trip. This guy is also in a lawsuit as of September 2024 from his landlord for not being able to pay his $2,300.00 rent. Something isn't adding up. Please please DO YOUR RESEARCH.

Please note* I was unable to unload all of the videos due to the length, but I hope this can shed some light on the situation. I started recording the conversation after leaving, crying, reading reviews and then attempting to go back in and ask for a correction. It was then I had the idea to record my encounter after leaving in tears...

I was born and raised in Miami, left for 10 years and recently returned. I came home to find a Miami that had grown up and felt discouraged on the hair salon front when I moved into the design district and had found people who didn’t quite get my hair. My hair is thick, wavy / curly, porous and long. It has great potential but I struggled to figure out how to capture that in our Miami weather after seeing what it could look like in colder , dryer weather states.

I walked into YSV after seeing a fabulous rating and sat down for my appointment. Yair flipped our appointment on its head. You might expect to walk in and be asked what you want and how you want it. Yair sat me down and asked me if he could tell me what he saw and I could take it or leave it. His intuition in his art became apparent to me immediately and he was so wonderful in delivery and accepting of my feedback that I felt comfortable. Not only was my cut , very LIGHT coloring (I never had touched my hair and he was so right, it looks great!) and my espresso fabulous ... I might just come in for his hair wash more often. His scalp massage took me into another realm which I so easily walked into. Felipe actually did my hair drying and styling and he is an expert - wow !! Quick, gently and correctly done. He didn’t cut corners and his hands / ways of working proved what a professional he was.

Book an appointment with Yair if only to finally get an artist to stand in front of you and tell you objectively what would look good! Yair and Felipe are a dream...