Pizza Pazza — Restaurant in Miami

Found myself in Miami after a long travel, energetic city, needed some comfort style food so naturally pizza hit the bill. Read some reviews and this place sounded solid.

Understand all my reviews are in a certain context. If you're looking for fancy date nights Italian joint etc... this may not be it. However, that's the wrong context. If you're looking for legit late night pizza, it's a great option. Actual Italians from Italy own and run the place and it isn't open during the day. Starts at 7pm and open until 3:30 or 4 a.m.

Owner was present with family manning the podium and tables. Heavy Italian accents, always a good sign in an Italian Piazza joint. This is not a New York style, but has some elements of a New York pizza in that it is thin crust, really thin. Has a much softer and chewy mouth feel with no cracker like crust. Not a bad thing necessarily, taste is excellent but know not to expect that cracker crust.

As I do, I asked for the favorite of the owner. He recommended a pizza that has white sauce but I wanted to taste the tomato so he easily accommodated my request for half white and half red. Milan style pizza that has gorganzola which is Milan's cheese apparently and prosciutto cudo which is a very thin cured ham. Owner stated that is the style of his city Milan in Italy. Sweet, salty (added some parmesean) and a tiny bit spicy with addition of pepper oil they gave me. Delicious all around. White sauce was a bit rich and I slightly preferred the style but with red suave which is an off menu choice. Strongly recommend.

I also had a small salad which was fine but nothing to write home about. Could use a little more balsamic.

The atmosphere is rustic Italian, basic background music and the usual Italian style decor. Has actual Italian beer and only Italian beer in the fridge.

I've rated Christian's avocado slice in Virginia as the best slice in America and this doesn't quite get there hance the 4 stars on food and the salad being basic but it is an excellent option all around. I don't think you'd come away disappointed in any food way and compared to any other late night pizza options this has to be top of the list. So in context best 11 at night pizza option I've encountered.

Friendly staff. Clean comfortable environment. Wood burning oven.

Prices are very reasonable, under $20 a twelve inch pizza which is plenty for one person or enough to share with a side with someone else. All together under $30.

Go here, you...

I still think they do pizza well, but experience last night was a negative star experience.

Ordered two bowls of pasta. Ignoring that the sauce was horrendously over salted, the pasta came out very undercooked. Not al dente, but still semi raw (this was a hard dry boxed rigatoni). The first waiter i explained the issue to, said he told them not to send it out like that and that he wouldn't have served it like that, then he explained they don't have boiling water. I didn't understand how that's possible. He explained they cook the pasta in the morning then reheat. So basically I'm paying for reheated leftovers? Reheated how, in a microwave? He mumbled something about a free dessert then walked away probably with no intention of making that happen.

Our waitress then came over and asked if we were done (making no mention of a possible problem as my meal was clearly uneaten). I then tried to explain the issue to the waitress and she argued with me. First saying that's not possible because no one else complained (there were only two other tables filled in the whole place at the time). Then she proceeded to say it was just my opinion. So congrats on trying to win a stupid argument about whether the pasta was in fact undercooked, you've lost a customer from your local neighborhood.

The icing on this whole cake. She eventually agreed to take one bowl of pasta off the bill. I put my credit card in the the receipt book and another girl who seems to barely understand or speak English picked it up. The. They brought it back to me and told me there was no credit card inside. So here again, I had all 3 employees argue with me and tell me that there was not a credit card inside until one of them finally found it somewhere over by the cash register.

All while this was occurring, the owner and the chef were hanging out outside chatting with friends.

I debated even leaving this review as I wasn't feeling like putting forth the negative energy. But when I woke up in the middle of the night with awful stomach cramps (maybe your reheated pasta is going bad), I decided to go ahead with the review. My stomach is still in knots this morning. I could only image what would have happened if I had more than a few bites.

Sorry guys, I...

I live a few blocks away and I’ve been a regular customer of Pizza Pizza, usually ordering through apps like Uber Eats or Seamless, and I've consistently enjoyed their pizza. However, my recent in-person visit was disappointing, which I feel compelled to share.

Upon arriving, the atmosphere was noticeably chaotic, and the staff seemed overwhelmed. An interaction with an employee, an Argentinian kid with a long braid of hair coming out of the side of his head, who I later understood was trying to manage a busy shift, unfortunately, marred my experience. Despite attempting to place an order in English, communication broke down, leading to a mix-up where the employee mistook me for someone picking up an order. This misunderstanding escalated to the point where I was asked to leave, under the assumption I was causing an inconvenience.

While I recognize the pressures faced by food service workers and empathize with the challenges of a busy shift, the level of customer service I received was not what I expected based on my previous experiences. A misunderstanding should not result in a customer feeling unwelcome or having to leave without being served.

I left a tip in goodwill, hoping to brighten a seemingly tough day for the employee, but I left feeling unwelcome and unlikely to return. This incident has led me to reconsider recommending Pizza Pizza as I previously had, despite genuinely enjoying their food.

To the management and future customers: I believe in supporting local businesses and understand that everyone can have an off day. However, clear communication and customer service are crucial, especially in a small town with many options. I hope this feedback is taken as an opportunity for improvement.

I will never order or come here again unless I know this kid isn’t working...