Nice Consignment Boutique — Local services in Monterey

Every time I visit an area I look forward to visiting a consignment store so it was a great surprise when I looked out the window of my hotel and this establishment was directly across the street from my room. I checked out the website and was delighted to see the owners passion and experience with opening her own store.

Unfortunately, I was incredibly disappointed when I went to the store and was ignored upon arrival. I didn't think too much of it because the owner was having a conversation with what looked and sounded like an old friend. I continued to browse and found some nice pieces. Getting ready to check out and still no pleasantries, no thank you for visiting, no thank you for the purchase, nothing. I thought it was because I am a minority, but I saw the interaction between the owner and another paying customer that was looking for a dress to her daughters wedding. The owner just isn't pleasant and it's really a shame. Even if I went to the store and found absolutely nothing, a pleasant business owner would make me want to visit a second time. Beautiful pieces but customer service goes a long way for me, and Im certain many other...

Very shady business practices. The owner took a box of my designer clothes and I received zero money. Was told that checks would be sent to me upon items being sold but now the story changes saying I had to have requested it. Which is not clearly stated in the contract. Do not consign here, you’re better off throwing your designer clothes off at Goodwill so you can at least get a tax write off.

Edited Review: Wow thanks for the useless response. Still doesn’t change that I was told in person by the owner that checks would be mailed upon sales. No mention of “upon request” besides it being buried in bad English and fine print on the contract.

Also was told since I have mostly spring and summer pieces that they would sell later (after the 90 day window). Why wouldn’t she have just told me to come back when it’s in season? Never even mentioned deadlines when I gave her my clothes, expects me to know all the fine print and workings of her business. Ridiculous. Would’ve been nice to be told to come back later or be sent a check as promised rather than keeping all my designer pieces and profiting off of others hard earned money. Do NOT...

Walking into 'Nice' on Munras I was greeted promptly by Krystal. She seems so genuinely kind, happy to help. I was looking for a purse, the right purse that would serve my needs. I spotted one right away, but we continued to look at the whole inventory. She knows the products, brands, materials, the whole nine yards! I ended up with a Michael Kors, on sale, of course. Just the right color, size, shape and imported leather. The experience was quite outstanding due to Krystal's uplifting attitude and professionalism. 'Nice' has wonderful products, you should treat yourself to a visit!!

MCH, former Host for...