Planet Fitness — Local services in Moorestown Township

Nice gym with decent equipment. The staff are friendly and everything is kept pretty clean and orderly. One thing with this location since it is physically in the mall, the parking lot is also the mall parking lot and it can get filled up very quickly, especially around the holidays as I'm noticing. Sometimes I have to park all the way out by Route 38 to find a spot at 5:00 p.m. when I get off work. Now I'm coming to the gym to get exercise so if I have to walk a quarter mile to get into the gym, it's not necessarily a bad thing but it isn't the most fun when it's pouring down rain or when the temperature start getting colder but that's not really anything they have the ability to change.

I have been coming to this gym for about 4 months now and there are two things that I think would make an improvement not only to this club but Planet Fitness in general.

First, I wish Planet Fitness would have accessible a full equipment list for each facility. I have a Black Membership and have gone to different locations and notice that different locations have different pieces of equipment. It will be great if you could log on to the app or from a PC and get a full list of everything that location has to offer and maybe even a map showing where the pieces of equipment are within the facility. This would be very helpful for people so that they can plan out their routines in an efficient manner. I have been coming here as I said for 4 months and just the other day came across a piece of equipment that I never noticed before.

Next, the amount of cardio equipment like treadmills, ellipticals, arc trainers, etc far outstrips the quantity of strength training machines, yet every time I use the gym I notice that almost all of the strength training machines are constantly being used and most of the time the cardio stuff is around 25% of the equipment being used and the rest is just sitting there taking up space. A number of the strength training machines are in duplicates which is helpful if I've that you need is being used but there are some machines that are the only one in the entire facility, or machines that this location simply does not have at all. It would be nice if Planet Fitness would sell off maybe a third of their cardio equipment and use that floor space for additional strength training machines. That's just my observation of coming into this gym 3 to 5 days a week for the last 4 months and seeing what machines get used and which ones don't.

All in all, I think this is a great run location and again you cannot beat Planet Fitness monthly premiums even if you go with the Black Membership, it's still cheaper than the cheapest membership you can get at almost any other gym, just be aware if you are more weight training focused that they may not have all that you're...

Overall ok, low population. Because of COVID19 it’s good, but over the past few weeks, has been opening late. I drive 15 mins distance to sit in the parking lot and the opener is late not 5 mins but 15 mins late. This has happened 3 times in the past few weeks. No need to call because it’s one excuse after the other. I work and have a business and work full time. They wont open 24 hours but still charge the same fees and don’t open on time. I’m tired of it. In relation to your response, I’m very aware of the hours of operation!! During the week it’s supposed to be open at 5 am and it’s not! There are no concerns I need to address…. I’ve attempted to address them previously and there are always excuses yet there are still mornings where the gym isn’t opened on time. No 24 hrs and it’s still not opened on time. Who wants to stay and wait 15 mins or more… not knowing what time it will open. So, I leave and go to another PF… unreal. Looks like there is another review where this has been an issue dated months ago. Black card, unable to work out on time, no 24 hours.. still charging the same fees…....

My husband and I joined this gym a few years ago and it was great with the manager Scott and his staff. Since he left a few months ago, the management and gym has gone down tremendously! Dirty bathrooms, no toilet paper in the bathrooms even at 5am, people sit on the Smith machines on their cell phones for over 20 minutes OR they bring dumbells over and are doing super sets and abs exercises. Either way you're out using any of their Smith machines. Let's not forget, NONE of the equipment is maintenenced properly, there's all dirt coated around the Smiths so they do not glide smoothly! For having 3 or 4 staff members sitting on the counters when you walk in, that club should be immaculate. Members can apparently walk behind the desk at anytime to retrive my husband's back bars to use that he would keep there for everyone to use but apparently when he walks behind the counter due to an employee his membership gets revoked....and they have the guts to charge him another month!!! I will never ever return to THIS location again and if I could I would give no stars! Very...