Washer went kaput at the worst possible time (is there ever a good one?) Looked around online, shipping taking forever, big box store attitudes, etc. Decided to check and see what was available locally. Store was the kind of literal Mom & Pop shop we all used to use for all our needs, before the Walmartization began.
I have some odd requests, and was looking for a non-stainless steel tub. We got a great deal on a refurbished machine that I'm currently barely hearing and that on the first load surprised me with how much water it wrung from the heavy towel load (leftovers from the river of sadness that poured from the old one.)
They installed and toted off the old one for a reasonable fee, showed up a few minutes early and did a fantastic job leveling and balancing it. They provided new hoses, checked and tested everything thoroughly, and even gave me a quick once-over of the workings.
So happy to work with a small town store that has true customer service, and takes pride in what they do. Will be returning soon to replace...
Read moreMy wife was preparing to make cookies and our oven decided to stop working. I contacted MB Appliances via their webpage and text msg. It was after hours. The following morning I was contacted by Erika. She indicated that a technician would available as requested. Later in the morning, I received a message from Erika that there an available time at 2pm. I was happy to hear that. On Time, John arrived assessed the situation, had appropriate part to fix the problem. John was very professional, kept me aware of what he was doing, and tested the repair. It is working just fine. Highly recommend MB...
Read moreThe best! We have a rental property in Los Osos, and we live out of town. When we last renovated the home (about five years ago), Morro Bay Appliance delivered and in stalled all the kitchen appliances in cooperation with the contractor. Recently, our tenants called to say the drier was not working. Lisa at Morro Bay Appliances was really helpful at working with the tenants to resolve the issue as quickly as possible. This is not the kind of service you get at a big box store, and too me, it is worth a lot. I feel really lucky to have a service provider that you can trust...
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