LTS New Jersey - Mount Laurel — Local services in Mount Laurel Township

I'm really disappointed with LTS as a provider. Their customer service is terrible—slow and unhelpful. They just rebrand Hikvision and Dahua products, but when I needed support, their technicians took too long. The return process is a nightmare, and their prices are too high for some items. I even received used cameras that were just restocked. I had issues with customers after finding defects, and I suspect they were just returned and repaired units they want charge 20% for restocking. As a longtime customer who spent a lot, I can’t recommend them to camera dealers. I’ve switched to real professionals.

Better...

So knowledgeable and helpful! Very competitive pricing. Can tell you anything you need to know spec wise on products, and help with installations tips! Will go above and beyond to accomodate the customer and help in any way they can. Definitely our goto distributor for security equipment.

The ONLY complaint I have, is I wish they had a will call area for picking up equipment after hours. Sometimes it is difficult to get there before they close to pick up equipment if we dont have time to have it shipped. An after hours pick up area would make this...

Probably the worst company. You are treated like a walking wallet by the sales staff. Support is nonexistent beyond basic problem solving that anyone that knows their stuff in this business can handle. When they tell you they'll reach out to the manufacturer to resolve the problem, that means you'll be waiting upwards to a year for a...