I had fallen in love with this Ross years ago after wanting a dress in a major department store that didn't have my size. Finding that same dress deeply discounted instantly had me hooked. Fast forward to today. While I usually find most Ross stores to appear dirty for some reason, I was optimistic as I walked into the one Ross I always adored. I was in shock and disbelief. I know Ross is known to flex their floors for whatever event they are advertising, shoes, dresses, home, etc. , but everything just looked so empty. There was even a large empty spot in the middle of the store. Making matters worse was the two dressing rooms they put in the front of the store. Yet another store I won't return to. It looks like they were getting ready to go out...
Read moreI loved Ross n always shopped there but lately I haven't because of the customer service, I rate poor especially at this store! I bought a pair of sneakers that had stains and they looked used. I asked what seemed to be a manger, she was an older lady, black mid length hair glasses anyway I asked her for a percentage off n she said with an attitude I can but it would be a final sale and I can't return them and then git the nerve to write final sale on the ticket and receipt smh When Compared to other stores and Marshalls a great store n friendly cashiers with great customer service not only would they give you 10% off but tell you if you change your mind you can return it now that's excellent...
Read moreI stop by the ROSS store located in Moorestown, NJ just about every Tuesday, as I am in the area. I've been shopping there for more than a year now and, beyond having a great selection of clothing, the store associates there are fantastic! Jennifer, Denny, Sherlon, and Deborah are always positive and upbeat, cordial, and friendly towards customers, creating a fun atmosphere to shop in. I'm a regular ROSS shopper, and I shop at ROSS stores all over S. Jersey. The employees at other ROSS stores aren't nearly as pleasant and accommodating as these ladies are. They're exceptional employees, and they make shopping at ROSS an...
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