P C Mart USA — Local services in Naperville

Short version: Fast service, smart, friendly, great communication when it came to fixing my desktop. Cannot recommend highly enough. Long version: I have an Alienware desktop computer that I spent a pretty penny on 4 years ago. I'd been having weird monitor/restart issues for a while but it otherwise ran just fine - still speedy and all that. One night my PC had a red screen, so I contacted another computer repair place that I had used in the past and without looking at the computer I was told "well your PC is old you need to buy a new one". With my PC being speced just as well or even better than modern ones, I didn't really want to purchase a new one. PC Mart is right by my house so I went on a Thursday evening right before closing to see if they could check it out so I could make an informed decision about the future of my computer. The woman who at the front desk who took care of the paperwork and all that was very nice and friendly. The next day around 1 I get a phone call saying it was the graphics card (ah, of course), and that they could replace it, AND it would be done the next day, which absolutely floored me. Even better, I got a phone call Friday night saying the job was all done! Picked it up Saturday morning, chatted with the two gentlemen behind the counter, again both of them polite and friendly. The people at PC Mart totally understand how important a computer is to a person which is so incredibly...

Honestly, let me just say that Andy and his team did an absolutely wonderful job when I took my laptop in after it'd been having issues with its network adapter for a while. They fixed it right up and even cleaned the inside and addressed other minor issues for no extra cost. Not only that, but he and his team were also super friendly to me and listened to everything I had to say, and they're also very knowledgeable at what they do. With these things in mind, coupled with the very fair pricing they have (they charge an initial flat fee, then per every hour they work on your system), they've now officially become my go-to place for getting any kind of system repaired for any issue, and I'll definitely be back in the future. If you need any kind of device fixed, don't hesitate to come here. Thank you so much for the great service again,...

I have been using PC Marts services for many years and have had very professional service from them at all times. I have purchased many different PC's that were for mine and my sons use, whether for school, work, or general internet activities. At times I have requested a special build that they were able to accomplish for at least half of what the Geek Squad wanted to charge me. I have found them very reliable on the recovery of either a very corrupt hard drive or due to a damage a hard drive that is unable to boot at all. They have also at times given me other options that I have used successfully at no cost to myself.

I would highly recommend their services for most computer needs either hardware or software. They have never sold me more than I wanted or needed, or charged me more than the up front estimate that...