We purchased a bed frame here that was delivered Jan 2023. The side rails had damage on them, from what looked to be stacking them when the paint/varnish was still wet. The repair person came out to look and confirmed he suspected that as well and said they'd have new rails ordered. I called Carrie several weeks later, my husband called Carrie as well and we were both told she'd follow up with us on it. It's now Sept 2023 and we never received new rails or heard back from Carrie or anyone about it. The rest of the frame is great- we're disappointed we received damaged rails and no follow up about it after a $5k+ purchase we...
Read moreWe have bought almost all our furniture from The Amish Furniture Store and have always been very pleased. Laura really knows her furniture and is the main reason we keep going back outside of the wonderful solid wood hand made furniture the Amish people make. She goes the extra step to ensure we as customers are completely satisfied with our purchase which is hard to find these days. She helped us recently design a beautiful wood cabinet that was one of a kind. Just beautiful in our living room and we couldn’t have done it without her. If you want the best quality and bang for your buck see Laura first and you won’t be...
Read moreExtremely pleased with the quality of our dining table, chairs and counter stools. They are exactly what we ordered and the craftsmanship is outstanding. We also had a pleasant experience working with the salespeople placing our order (with two young kids in tow). The reason for the deduction in stars is it took a month longer than we were told to actually get our order! It was one thing after another which led to our finished products literally sitting in a warehouse for weeks. While they did apologize at the very end, the overall attitude was very much "well that's just...
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