T.J. Maxx — Local services in New Bern

Edie is fantastic!! My experience was remarkable thanks to her. I have always enjoyed shopping at this location but today it seemed a little busier than usual. After waiting in line for maybe 10 minutes, I was called to register 6. Edie was the cashier taking my payment. Not only was she extremely nice and welcoming, but she’s also very good at her job. After ringing up my items, she offered the rewards program and I was skeptical because of my previous experiences using credit card rewards programs at different stores. Instead of her just saying “okay” and going about her day, she actually took the time to explain how exactly the rewards work, it’s plethora of benefits & she even suggested other helpful ways (outside of TJ Maxx) to build credit. Which she most definitely did not have to do. Like I mentioned earlier, today this location was quite busy and instead of complaining or acting tired, she was happy, communicated kindly, and did her job very efficiently. She went above and beyond to put in the extra effort that guarantees a good experience. These days it seems like good customer service is scarce so when I have an exceptional experience like the one I had today, I absolutely have to give credit/ write a review. She’s amazing at what she does and deserves a raise/promotion. I would go as far as to say she deserves a promotion above management like TJ Maxx’s equivalent to a district manager. I shop here each and every holiday in search of the seasonal product changes & spend anywhere from $50-$500 a month at different TJ Maxx locations (well over $10k throughout the years) and employees like her make me want to provide more business/ invest into the corporation even more often. Thank you for taking the time to read all of this, it’s quite a long review but definitely deserved. Please don’t take her for granted and recognize she has a huge impact on the customers that shop here! Edie, you are AMAZING. You have made my...

I found six items I really liked. I got in line to pay at the register leading to inside the mall. There were 3 ladies in front of me. The first one was done paying and told the cashier, who seemed to be her friend because they commented on seeing each other at church on Sunday, to hold her purchase because she was going to another store. The next lady was told she had to take the shirt to the cashiers at the other end of the store because of the security tag. Then the next lady and myself were told we had to take our items to the other cashier on the other side of the store. I asked why the first lady was able to pay there and she responded because the lady got a credit card. As we left I saw her friend come back and inquire about what had transpired. I went to the other end and the line was ridiculously long and saw only 1 cashier actually checking out customers. At that point I left everything right there and walked out. I would give less than 1 star were...

I use to love to shop here but I am not a teenager and NOT going to wear Skinny pants even though I could fit in them without a problem. I use to purchase my Glasslock containers here also but now they carry only a few and they are NOT glass lock but a cheap knockoff and I have 2 of then and they are extremely hard to close. I also use to get alot of my pocketbooks there but I can not afford to spend at least $100 or more on one. I did however find one on sale that I loved and that under $20.00 purchase was my one and only thing I bought. Don't think I will...