Anthropologie — Local services in New York

Wednesday, July 23, 2025. 3:00pm

It's so uncomfortable when you're trying to shop in-person after seeing a few cute tops & dresses on their social media, but at every turn, every item you touch or pick up and put down, every new section of the store that you enter;

there's a salesperson or security staff quickly darting through or running over to "arrange items" so you know "you're being watched and won't supposedly shoplift." You look around helplessly at other single female shoppers, small families of tourists, couples, and wonder if they're getting the same secret service VIP hawk-eye treatment. The last straw was at the end of shopping (after I tried on the $130 dress, which was upsized too large), I'm looking at the $125 Gola Sneakers (a European father & daughter sitting on a bench unbothered in the middle of the shoe section), and a sales associate darts over carrying 2 pairs of pants and pretends to "arrange" the shoes in front of me on the wall. I stopped and stare at her in disbelief until she's done. She walks away. As I make my way to the exit into Chelsea Market, I see the associate at the front table press on her earpiece.

I pass by her and told her how uncomfortable it was being followed around & observed. It makes me want to shop online, if I do want to support the store. She looked at me without hesitation, like she knew I was nearby, asked me to clarify, and did say sorry.

I didn't get a chance to mention the fitting room associate using an ethnic Italian accent when helping me look up a size online. Another associate quickly ran into the dressing room and turned off the "Italian" associate's ear piece mic saying that "her channel was on & she was wondering "who was that voice ?!" They both weren't at their posts when I came back out.

This is my 3rd time in the store with this surveillance experience. I purposefully went in today on a break - with full make-up and a work outfit, to see if it would be different than my weekend casual outfit and grocery tote.

During the last time, the store was very quiet at the end of a winter Sunday. After EVERY time I touched anything, the different associates & black suited security guard counted the number of items (ie. 8 hangers for the red dresses). I even watched from outside, the associate at the front went back over to count the french-themed sweaters that I looked at 10 feet away from her. Just wow, profile much?

The experiences reviewed on Yelp for this store are very similar to mine - different shoppers being profiled, experiencing micro aggressions, a husband/dad leaning on a wall waiting while his family shopped, a professional who worked in the same office building, a black man that was invited to a book signing at the space! Will this store stay in business? Don't they want to welcome people and encourage them to shop (even with the smallest purchases) and support staff salaries?

Had a similar profiling experiences at their Rockefeller Center location when I used to work in Midtown.

Noting that I've worked in retail (& a friend used to work on their locations' window displays in the aughts) and understand theft prevention, but this company and store needs to work harder (ie. stop the profiling) at creating a welcoming...

Today I was reminded why Anthropologie has a reputation of being racist (Google the articles.

Eunice at this location is a reminder that discrimination comes in all body forms.

I heard her speaking about me. She didn’t realize I was listening to her rant. And clearly the white female associate she was working with was more than happy to hear it.

Small snippet: I came into to the fitting room excited to try on items I looked to purchase. Eunice ignored me and another associate had to address me to guide me to a fitting room. The entire time I was in the fitting room not one person checked on me. Meanwhile, I heard them going to every room asking if anyone needed help and assistance. Eunice went to these rooms multiple times.

But this was the real disgusting, after exiting the fitting around my head items in my pants and went to hand them to an associate, The associate being Eunice. She did not put her hands out to take the items and looked at me in disgust. I told her I really had wanted other sizes but no one came to see me. She said, “oh well, we didn’t know”.

There were a few other really awful things that she did but I think this is a reminder that as a person of color you were always being profile.

Anthropologie has not changed it’s ways. Behavior like this needs to be addressed & reprimanded.

The manager has been left my information to address this matter. I voluntary left that with Chelsea at the store, I’m still awaiting a call.

Either way, I want future customers to know that you are being...

The Anthropologie Store is a very nice store, if one is a Caucasian female or male. This African-American went to an event on July 21, 2016 where cookbooks were to be signed. Guess this was a mistake on my part. Refreshments were being served but none were offered to me during my visit, though there was a young woman, at a table near where the cookbooks were being signed, who offered me a beverage, and a tasty one at that. Another female, whom had a tray of Finger Food, did not have a problem offering this treat to the Caucasian women and men, but when it cane to this African-American male, this person pretended to act as if were not in the room. To get this female's attention, I had to raise my voice. It behooves me, that in the year 2016, that this form of discrimination existed. I am sure the surveillance cameras were on me the entire time I was in the store. I willing to guess that no one working there is part of the "Black Lives Matter" movement. Do not count on me ever being a customer.

NEWSFLASH:...