I’ve been to this store multiple times as I live a couple blocks away and they’ve always had super cute stuff, never had any problems. However, I came on June 22nd and some strange man I’ve never seen before told me that they don’t allow photos in store within thirty seconds of me being there. I wasn’t even taking any photos in the store??? The camera app was not even open. and what kind of CLOTHING STORE has a no photos policy?? Really weird and goofy behavior especially considering there was not a single photo being taken.
edit: again "Tony", I was not taking a single photo of your (btw, completely empty besides me and you) store. Not sure how I was disrespecting the nonexistent guests or staff or "putting a camera in anyones face" when I was on google searching up the brand of one of the dresses you carried. Again, please feel free to elaborate how this is remotely disrespectful. Not a single photo was taken, nor was anything resembling a camera app opened. And yes, I am more than happy not to return (in fact, thrilled to get the invitation from the man himself!).
Once again, the store was empty when I walked in. You came up from downstairs while I was looking at my phone. So was I sticking my phone in (the nonexistent) customers faces and taking pictures of (again, not present) staff or do I lack the ability to have social interaction because I wasn’t asking an empty store questions about a dress? Eagerly awaiting the story post, keep it up as...
Read moreFYI: I would like to begin by saying that I do not usually write reviews.
Now, with that being said–the reason I am writing this particular review is because I want to applaud someone who stepped up and made a bad situation better and fixed what could have turned from bad to worse.
Everyday people write simple reviews of things that go right or wrong(usually the latter). However, very rarely does someone admit that something went wrong, TAKE RESPONSIBILITY and make everything right. Well, that is exactly what happened with my particular order.
Too often things do happen and usually they pass it off to someone else or ignore it completely. I will absolutely support Aquelarre and everything they do for one simple reason: I know that my support of them will be matched by their...
Read moreThese people are highly disrespectful. I have ordered sweater a month back and i kept messaging, my order is not shipping at all. When i asked them to expedite shipping and use standard shipping method they literally told me that i am a cheap person. I have cheap attitude and they blocked me. So in short, these people are perfect, if you are okay to spend tons of money to get a pathetic customer service and if you can wait for more than a month then please go ahead. I have not received product so can not comment. I think they will block me and delete this comment as well. but i have to tell the truth and make people aware of their disgraceful behavior until I receive my order.
Also, They were trying to bully me and intimidate me to get my...
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