I ordered a flower bouquet with very specific instructions not to include pink roses. I even called three times before delivery to confirm. Unfortunately, a bouquet of all pink roses was sent. When I called to ask why this bouquet was sent despite my proactive direction. The first response was there were a few pink roses added & it was a misunderstanding, in actuality a full pink bouquet was sent. I was told that the florist didn’t get the directions to not include pink roses and nothing could be done.
Once the florist confirmed the note & direction of no pink flowers I had to ask if there was anything that could be done to remedy the situation several times. I was offered a possible discount for a future purchase as if I would spend money here again. All in all I wasted my time & money. I wouldn’t suggest for...
   Read moreI’m thrilled to share my experience because I’ve placed countless flower orders from both the Harlem and Brooklyn locations and this company never disappoints!
The staff consistently goes above and beyond to make sure the arrangements look like I spent hella money when in reality, the prices are affordable. Every bouquet is beautifully put together and delivered on time, with care and attention to detail.
What keeps me coming back is the personalized touch I feel with every order. It’s clear they take pride in their work and truly value their customers.
Thank you for making me a happy (and loyal!) customer. I’ll continue to shop with you every time I need beautiful flowers done right! 1 Million stars for...
   Read moreThis place is definitely my backup “go to” location. So far, I’ve tried using this florist a few times over the past few months already. The customer service is GREAT. However, I have to say based upon my experiences, the flowers I’ve purchased here seem to only last about (2) days before they start to turn (is this normal?). When ever I get the same arrangement from my primary florist, the flowers tend to last a bit longer. This leads me to speculate that whatever distributor or whole seller being used might be the problem.
Nevertheless, I may need find another backup in the neighborhood when I need to order...
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