BK Furniture — Local services in New York

Wouldn’t recommend going here if you are a Person of color. My mom and I went in interested in buying a chandelier and the first two sales rep didn’t even acknowledge us . The other salesman who decided to help us for 2 seconds was very rude when asked about the Black Friday sale (in which the sign was all over the wall for 20% off) . And proceeded to tell us he had a lot of work to do and to wait for someone else to help us ( which no one did ) . That sales man who had “a lot to do “ just sat on his phone and ignored us aswell. It’s unacceptable to treat people less than just because of the color of their skin . I definitely would never go back here. And P.S to the salesman we were definitely interested in buying the chandelier with or without the sale , but thanks to your distasteful customer service you indeed...

The sales man Lenny was great! First he welcomes you in, Which I don't know about anyone else but very few places do that now a days. He really know his stuff i gave him the measurement of a Dinning table and 6 chairs and he showed me the quality from something he had on his floor and went to a catalog showed me the table and wow did i fall in love. He truly knows his stuff and has a eye for furniture designs. The store is beautiful, well cared for! It looks like he puts a lot of dedication to it. This is the right furniture store to shop. He is a real gentlemen and knows his quality at economical prices. I found my furniture to continue my future purchases. Thanks Bk furniture, and special thank you to you Lenny. I see you soon in a couple of weeks I going back to pick out...

I am beyond furious with the disgraceful experience I’ve had with this company. We wasted an entire day waiting for a delivery, only to receive a dining set in the wrong color. To make matters worse, the delivery crew left a complete mess in my home and damaged the walls of my brand new apartment, where we just finished construction! After cleaning up their mess, I now have to repaint my walls because of their carelessness.

As if that wasn’t bad enough, the second delivery was an insult—a used, showroom set that I did not pay for or agree to receive. This is completely unacceptable.

Today, salesman Lenny made a completely unacceptable and threatening statement to me, saying, 'We know the address where you live.' This is not only unprofessional but also highly inappropriate...