If I could give this place 0 stars, I would. My wife called to make an appointment for me with Alex, and I overheard the whole thing. At first, I thought maybe the call was just dropping because of a bad connection, but now I realize they were actually hanging up on her and laughing at her. She eventually managed to get an appointment for 4 PM, but she called back to confirm because the way they treated her was so unprofessional that she wasn’t even sure if the appointment was legit.
When I got there, they treated me with complete disrespect and refused to honor my appointment. Instead, they tried to push me off to someone else—even though the place was completely empty. I finally called them out and said I didn’t understand why they were behaving this way, and they actually said that a 20% tip is not enough. Are you kidding?!
I’ve been a loyal customer for a long time—I always tip 20%, show up on time, and even bring my friends here to support their business. After what happened today, I’m disgusted with how they treated both me and my wife.
You didn’t just lose me as a customer—you lost everyone I’ve ever recommended to you. This is not how you do business. Absolutely unacceptable and...
Read moreIf I could give this place 0 stars, I would. I called to make an appointment for my husband with Alex and was hung up on multiple times, laughed at, and finally told 4 PM. Shocked and furious at the treatment, I called back to confirm the appointment—not only because I couldn’t believe how disrespectfully I was treated but also to make sure Alex would actually be available at 4 PM before sending my husband over there.
When my husband arrived, they treated him with complete disrespect and refused to honor his appointment. Instead, they tried to push him off to a different person. All of this happened while the place was completely empty.
For context, my husband always tips 20%, arrives on time, and has even brought new clients to support their business. The way he was treated today was absolutely disgusting.
You didn’t just lose my husband as a client—you lost all the friends and business he brought with him. This is not how you treat loyal customers. I am beyond upset and disappointed. Absolutely unacceptable and...
Read moreI have been trying to grow my hair out for months. I came into this shop after being here a few times before, and never had a problem. I told the gentlemen I wanted a #1 fade and to not touch the top. The guy gives me a fade that's not faded at all. You can clearly see rows on the side and back of my head. The top I had asked to leave long (it was past the bottom of my ear) is now cut so short it didnt even reach my ears. Now I did go to a new guy because my normal guy was not in, but if you hire a worker who can't understand, or can't cut something this basic why would I want to be getting my hair cutting here at all.
I will never go back here, and I strongly suggest you dont go here either. this block has other places to get hair cut from I will be going to 1 of these places...
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