Chelsea Nails — Local services in New York

Worst experience I ever had at a nail salon. Don’t even want to give one freaking star!!!

The reason is every single time I asked her to do something she would get frustrated and say “no takes too much time” or “this will be extra”. Are you kidding me?!

So I walked in wanting to fix one, just ONE of my powder with tip nails because I broke it accidentally while lifting weights. I ended up paying $35! Why such a high price for such a small task you might ask? She claimed she did a fill in. But all she did was add a glue top coat and file them down. No powder was used on each and every one of my nails. Only on my broken one. So I have no idea how that’s a fill in task.

And listen to this, when she completed fixing my broken nail she asked me to go and pick a nail polish color. When I picked it she literally went ahead and painted my one nail! I looked at her puzzled and asked nicely can you use this color on this rest of my nails? She got frustrated and said “no takes too long.” I swear anyone would want the same color on all their nails. Am I right? Or am I stupid?! I argued back saying “um, I’d like them all to match please.” She said “this will be extra.” At this point I knew she really didn’t want to do this job at all and decided to take it out on me. I said “ok, that’s fine!” Seriously! I want them to match dammit!

There’s a lot more of her saying no and it’s going to be extra but I’ll just save you all the time reading this.

In the end, I asked for a quick dry top coat so that my nails dry faster before getting back to work. Guess what she said. You guessed it! She rolled her eyes and huffed and puffed saying “that’s going to be extra $3!!!” Everyone stared at her as she kept repeating this with frustration. I felt embarrassed for asking! I said “well last time Kim put a put a quick dry top coat for me without asking! She didn’t charge me! And she did a whole fill in (keep in mind that means adding powder to fill in the gap between the cuticles and nail polish from growing out, not glue top coat then filing down) all for $20!”

I walked out not giving her even a penny of a tip!

Not sure what I did to make you so frustrated but thanks so much for ruining the entire experience hun and embarrassing me for everytime I asked...

DO NOT get tips, i’m mad now that I’m now reading the reviews now here since they were referred by a friend and I was in the area. Adam does a fantastic job at massages, he by himself definitely 5 stars however I went there for my birthday to get a manicure, pedicure, tips dipped in powder and I was completely disappointed when my nails refused to dry after then charged me for the quick dry which I they was happy to put on my bill but never mentioned a word to me about. So I have smudged nails and 4days later 1 nail broke, two days after a second. Lets not talk about over priced services if they don’t even last you a full week. During the process of shaping was ridiculous, I honestly do not think the person knew how to handle the nail and my broken nail is evident because my actual nail can be seen from the sides and is raised off the tips so anything can get stuck in there, I can go on and on🤦🏽‍♀️.....bottom line is my bday nails were ruined and I’m highly disappointed, esp since I was yelled at about forgetting to tip, which I had intended to but was so focused on my nail not drying. I honestly hope this through review helps. Unless they learn to do better I suggest finding good services for your money. Maybe they can do simple polish, or gel manicures, I can’t say but Adam is definitely great...

I went in for a UVgel refill and it was a very poor quality job at a very expensive price, the lady who attended me was very sweet but she did not know how to do this service. She kindly tried to fix what I asked but I soon realized it was a waist of time she didn't know how to. This is very upsetting as this was my only time this week to get them fixed . I wouldnt have mind paying the money if they were done correctly, and I had no time to have any other nail teck try to fix them. As a service provider my self if I can not provide a client with the service the want or expect I would have kindly declined the business rather than lose a client over $56 .

12/1/201 I went in today and jeny fixed my nail she took her time to reshape them and fix my broken nail, she understood exactly what I wanted. The manager was very polite and accommodating . I was really happy unfortunately somewhere during the course of my work day (hairdresser) one of my nails broke and I didn't even noticed. I was sad but I don't think it was anything jeny did wrong, more the fact that she had to work on the nails so much it probably just weekend the material. Any how I'm giving them 4stars for being so willing to accommodate me and I would probably go back if I'm in the area and in need of a fill and only if...