CIBONE O'TE — Local services in New York

I visited the store yesterday with my family. My phone battery was nearly empty, and I noticed they had a USB-C charger available. I politely asked if I could use it briefly to charge my phone. However, the lady behind the counter responded sharply, saying it was only for specific use. I was quite taken aback—how hard is it to allow someone to quickly charge their phone?

I was genuinely disappointed. I had planned to make some purchases, but this completely ruined the experience for us, and we decided to leave the store. Such poor service. Unfortunately, I felt I had to give them a 1-star rating. If the attitude is this unhelpful over something so minor, I wonder what their approach is like in other parts of their business. A real shame. I hope they reconsider their customer...

CIBONE’s New York location is a must-visit. Living in Tokyo, I often find myself drawn to this shop, which offers a cool selection of products from both Japan and abroad.

I knew about this store from seeing flyers in traditional Japanese wholesale districts and artisan shops saying, ‘Our products are also available in New York!’ But visiting in person, I was truly impressed by how well they localized the store and how many Japanese staff members were present.

As a Japanese person, I feel proud and want to cheer them on. Keep up...

Transported to Japan in a second ! Love everything from the interior design to every object they sell there. Tho its kinda pricey but its good to have sucha tokyo home goods store in Brooklyn ! They have a cool dashi corner where you can get ingredients by pounds for making your own soup at home.

Definitely will come back for...