Clover Nail Spa — Local services in New York

• Planned a girls’ day on 2/24/2024 for pedicures and nail tips • Foot pain led us to a nearby empty salon; seemed like a good idea.not our usual spot • Daughter showed a nail design photo; stylist deviated, causing frustration, oval shape looked like sharp triangle points, design was wrong, and colors were off and she did not finish. • While I finished my pedicure with another pedicure’s in the back my daughter’s session ended abruptly and unsatisfactorily. • The owner, was trying to to tell her to finish with the right glitter and she was packed and ready to go home talking in Chinese to the other girls.. the owner who downplayed and dismissed our concerns • I Paid and tipped despite the subpar service; left the salon, which was closing up. • when we left my Daughter shared instances of rudeness and mistreatment during her session that manicurist cut her cuticle and made her bleed and hit the top of her hands to tel her to dry or get them out of the lamp. • I Returned to address issues with the owner, who attempted to minimize and deny • she Refused a cash refund she said her register was closed. The other worker and her start talking in Chinese whispering . I knew something was up but She offered a gift certificate in a fancy envelope. Later when I got home I opened it up and I see she wrote an expiration date for the same day . Exp2/24/24 H-O-W FREAKIN S-N-E-A-K-Y AND I KNOW THEY’ve DONE THIS MANY TIMES BEFORE THATS WHAT THE WHISPERING WAS ALL ABOUT. Ughh • This place is not the type of place you can relax and pamper yourself. While I was getting a pedicure they started to clean both machines and mop on both sides. They open up the pedicure machines and it flooded and my sneakers were on the floor. I’m getting a massage and all the stuff is splashing with dirty water splashing. I told them that this was not relaxing that I was trying to get a massage and that they were making me nervous because cleaning stuff over you and it smells like cleaning fluid. This place lacks integrity mortal Compas is just not the place you ever want to go in unless I don’t know it’s just don’t wanna go in there. Spend money to get treated that way. the lack of integrity, moral compass, and cultural insensitivity. • Concluded the salon should not exist they have no clue how to treat people athey just want your money they don’t care annd they don’t know what their doing. I wonder if they are licensed expressed disappointment in its standards. Check out the photo of the bill and you can see the date and the exp date of the gift certificate she gave me . S-O V-E-R-Y. S-N-E-A-K-Y Called my bank I don’t even trust that I used my debit card in there . Oh yes that’s another thing they claim they are saving you money and want you to use their in house ATM which I...

WORST manicure I have ever gotten. They removed my UV gel mani and replaced with dip. Manicurist had a hand tremor so experience was super unpleasant, my nails were fragile from removing the UV gel and she completely butchered them, I kept begging her to be more gentle and she just hacked away at them with a metro card (which is normal in nyc but I’ve always hated it, so painful and unsanitary). Nails starting chipping within 2 days and starting coming off entirely within 3. I went back for fixes and once again they started chipping and coming off within a few days. I went back again and begged the manager for a refund so I could get them redone somewhere else but she refused. Instead she fixed the ones that came off again and put another coat on all of the others. Once again a few days later they were chipping and coming off, so I went back in because the manager had told me she would keep doing fixes. The manager was not there and the other staff knew the situation but were very rude, insisting it was all because my nails were thin, and this never happens with other customers - I know for a fact this is not true because multiple women in my building told me they had the same experience there. The staff told me they would fix my nails in a few hours, but I was so upset by how rude they were that I finally caved and went to a different salon where they had to remove my entire manicure and start over. Btw no frills at Spring - no back massage, hot towel, hand massage, cuticle oil. When you’re done they stick you at a drying station and forget you exist. Could not pay me to go back there and I will be warning...

When I came in for the first time. It was a great experience. They had the colors I liked and had a manicurist named fooni. Fooni did an excellent job. I could be spelling her name wrong. Second time I came, they didn’t have my colors. So I picked something different. The manicure/ pedicure special is great, but be careful. They try to get you for spa, massage foot treatment. I came in to spend $35 and walked out paying $95, not including tip. They try to upsell you, but they do it in a way that’s shady. They tell you spa is $60 but don’t tell you it’s $60 plus $35 for manicure & pedicure. So you’re under the impression that it’s $60 total for spa treatment, mani and pedi. So I just let it sly.

Came back for the third time, they didn’t have the colors I liked anymore. Apparently they just said they don’t have it. So I picked something else. I asked the manicurist if she could cut my toe nails shorter, she said she couldn’t cause it would cut me. she was very adamant about not cutting them shorter. So I asked for the nail clipper and cut it myself to show her that she wouldn’t cut me. Of course I cut more than I would’ve liked. So she left me with uneven toe nails. She didn’t bother cutting the other toe nail to even it out. So, if you come here. Expect your experience here to be inconsistent. It’s disappointing cause I really liked it the first time. I’ll be searching for...