Daniel's Jewelry and Watches — Local services in New York

SWINDLER - DO NOT TRUST HIS WORD. I took my watch to be fitted by the owner, Daniel. I assured him four links needed to come off, but he guaranteed two would be enough. A "special tool" was required, so he had to ship it off and quoted me $25. Nearly 30 minutes passed, and my conscience pressured me to stop back in the store and go with four links removed, regardless of Daniel's recommendation of two. However, within those 30 minutes, a "delivery man" had already picked up my watch, and there was "no way" for him to contact him. Daniel assured me it would be okay if I needed more links and that he would not charge me.

The next day, I picked up my watch, and surprisingly, it did not fit and was too loose. Daniel gaslit me, saying that "only women wear tight watches" and he "cannot" remove any more links because removing the two was too much of a process. He then charged me $35!

Through discussing with him what happened, I found out there was no delivery man, and he had to break and resize my band with pliers - he was lazy and didn't want to resize my bracelet for a second time unless I pay another $35. It's a shame someone runs a business like this.

As you can see from the photos, my watch definitely “fits” -...

I came in with a bit of an unusual request. I picked up a vintage bag from The Real Real but one of the small round links on the metal strap broke. I brought it to Daniel to help me fix it. He added in the small round link, but attached the two ends of the broken chain flipped so that the pattern was very visibly off where he added the link. I immediately brought this to his attention and even said I would pay him to redo it and he kept saying “trust me, the other way wasn’t strong enough; this way is stronger.” When I asked specifically if he tried the correct pattern and it didn’t hold, he said yes so I left. I was so irritated by the obvious kink that I went to the hardware store after, bought a pair of pliers, and fixed it myself. The bag is perfectly fine now, he just couldn’t be bothered so he lied which is what I found to be...

I just want to say that I’ve been to a lot of jewelers in my life I’ve dealt with jewelers from all over some in-state and out-of-state, and I just want to say that when you shop and choose Daniel the jeweler, you’re going to be treated more than just a customer they give you the feeling of family and that you’re buying only the best quality from a jeweler who makes you feel like they have your personal interest at heart I have not met his team, but I recently received a call from one of his male jewelers just to tell me thank you for choosing to shop with them that in itself tells you all you need to know I will definitely recommend and continue to shop at Daniel the jeweler without a doubt thank you guys 10...