E Smoke & Convenience — Local services in New York

I’ve been wanting to give these guys a shout out because despite what some of the reviews here would claim, I have never once been burned by the workers. They are all very helpful and will repay kindness and business with kindness. I have been shopping from this store for about a year since I moved to the area, and first and foremost, I appreciate the quality of their products. It is extremely hard now a days to find vapes in New York that are not potentially harmful fake knockoffs. Puff bars have an authenticity code to make sure they are real, and I can confirm that this store has consistently sold me real vapes. Thankyou guys so much for the authenticity of your product.

That being said, having real products is not worth five stars. This store will receive a five star review from me due to continually outstanding service. They know me as a regular, and one time, of the 50+ puff bars I have bought off these guys, I received a defunct product, a puff bar that would not pull. I had already been out of the store for about 15 minutes, but when I returned they were kind, trusting, and gave me a new product without question. They know their stuff, and they were aware that the product was defunct since it did not omit a light, which a puff bar will do whether it is dead or not (it blinks to indicate when the product has run out). For this kindness and customer trust/ loyalty, I feel very justified in recommending this store.

Thankyou to the workers of this smoke shop for continuing to give great service during the covid epidemic while also keeping their store...

Got a puff bar from here. It did not seem right so i entered the code to verify it online. Good thing i did. It is a fake. They sell fake products. Puff bars were not displayed and i had to ask for them. The employee got them out from behind and under the counter which was my first clue something was up.

Edit: the store i visited had the same Name and was located on

7920 Roosevelt Ave Jackson Heights, NY...

Was looking for a specific kind of water pipe at the shelves and the owner an Indian guy just walk to me and ask me to leave for taking too much time to buy. He didn’t even tried to help me, am asian with chinese blood, can’t imagine he’s doing business in chinatown. Worst...