Enterprise Toren Parking LLC — Local services in New York

Ok, we had a party of nine with two SUVs. We bought two parking passes off of ParkWiz. The reason I chose them was because everyone else around that area charges oversized vehicles. This place didn't charge oversized vehicle fees right away but has writings indicating they might charge for $10.day.

Our car got there first before the other one, and this guy helped is typing in vehicle information in the system and scanned my park wiz pass. The other car got there 30 mins after and it wasn't the same guy and he didn't even scan anything just moved the car downstairs.

Two days later when we picked up the cars, the second car got charged for the fees. I would say the first guy was awesome and knows what's going on and do good things for the customer and community. The business didn't really have to charge the oversized fees.

Five star to the first guy who helped and 1star to the second guy. And 5...

Never park in this garage. The attendants are very rude and borderline racists. They have no element of customer service. They'll damage your car as they don't have regard for customer cars. They'll also hide clauses in documents you sign such that they can exploit customers when trying to cancel their monthly parking. BE WARNED and don't live to regret this...

I've parked here for over a year and my car had multiple scuffs on the bumper and A pillar. The garage only has one lane each for entrance and exit so during busy hours, be prepared to wait for 30min as the cars get backed up and the valet guy has to shuffle them back and forth. I text every time but they only bring out my car in advance half...