I just called this vendor twice to begin inquiring about neon signs, and some other printing needs for a new office being set up in Manhattan; both times the person that answered the phone behaved as if I was disturbing her on her personal line during her personal time. There was absolutely zero hospitality or basic customer service etiquette on the line. WHAT A JOKE THIS PLACE IS!
in response to the businesses response: If youâre not open, then donât answer the phone. If you do answer the phone during closed business hours youâre still going to be judged and reviewed for basic customer service and hospitality provided, or lack thereof. Another option that the business owner or store employee has when they answer the phone during closed business hours, as this business did, is to professionally communicate that the business is closed but that one could call back during business hours to be assisted appropriately. I canât believe a consumer has to tell you about hospitality and basic phone etiquette for a business. copping an attitude on the phone and âshouting who is this?!â to a consumer is the fastest way to get someone to review your place on Google maps. so much for trying to support a small business I walk by all the time. Onto the bigger players...
   Read moreI drove over 2 hours from CT to Brooklyn last second for an emergency print job as I was pressed for time for a presentation. Feeling anxiety over the quality and same day delivery I walked into this beautiful little print shop where I was greeted with the kindest person Iâve met in sometime. My print job was unique/difficult and the reason to the drive, ESPY on Driggle Ave delivered! I would post pictures but due to privacy I can not! They went above and beyond to deliver, they tried several methods to get me the best end result!
If you need print work with quality, politeness and actual care in getting you the best product then visit this location. I do not write reviews so the fact I am tells you all you need to know!
Thank you again to the team on Driggle đ Espy...
   Read moreSince the first time I walked through the doors of Espy Color Imaging I knew this was gonna be the new home for all my print work to get done. My first visit was back in 2019 right before the pandemic when small businesses were still relatively stable. The help was exceptional back then and still is now, my most recent visit was a last minute measure to get some prints done for the Pop-up Shop for my brand. Every need was met from testing, printing, to trimming with nothing but precision and attention to detail. I recommend anyone that works as an entrepreneur, event planner, or does creative work in general should put Espy Color Imaging on their priority list when these kinda decisions...
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